- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Online service request, carpet dries quickly, friendly techs.
Good quality product.
Great friendly service from Sean.
Great job cleaning the carpets
Very good experience from initial outreach to getting carpets cleaned. Eric was fantastic - very knowledgeable, friendly, fast, thorough. Highly recommend the company and service. Will definitely use again.
the technicians were friendly, the service was fast, very effective and the price was great! Thanks you :)
Sabestian was freaking amazing he explained everything so well and made recommendations about protecting the carpets. I've never had a carpet cleaner leave my carpets looking so great before!
Great tech, great results. Thank you as always.
Friendly service
Sean was very friendly and courteous. The carpets looked good when he left and dried much faster than any other time we have had them cleaned. Will definitely use again.
Responsive.
Quick GOOD work.
Priced right.
Scientifically sound.
My wife is the consummate critic and she said to evaluate Dave with all 10s. She is so pleased we always request him specifically.
Dave was great!!!!
Quality of service. Austin did a great job. Thank you.
Sebastian was prompt, explained everything thoroughly and did an awesome job cleaning my house! It looked so good when he was finished, I didn't want to walk on it! And, so soft - drying time was quick - thank you!
The technician was very informative and I would definitely use your company again
The carpet cleaning does not leave a residue. Everything smells fresh and feels clean.
Dave was very nice. He did a great job even my tea stain came out. He put things under all of my tables and chairs to prevent stains. I shall use the company again!.
The carpets looked great afterwards, even the older light colored carpet looks much newer and stain free. The price was reasonable for the quality of work preformed. I would use them again and highly recommend this company.
Was really cleaned and not a lot of drying time and easy to work with
Shawn did an awesome job and was very easy to work with.
I like that there aren't chemicals used in my home. It's also the first time afterwards cleaning that the fibers seemed higher and fluffy.
Dries quickly and no residue. Carpet feels soft and clean and great service overall.
Just great carpet cleanning
Zach was very nice and kept me informed on what he was doing. I was impressed with how he worked and seemed to have a strong work ethic. I would use Zerorez again because of him. Well done, Zach!
I'm glad that I was able to get in fairly soon. Seems like a lot of times carpet cleaners can be booked out for weeks. Maybe I just booked at an off time.
We've had carpets and our leather sofas cleaned. They do a wonderful job.
Closet door was broken during the cleaning. Otherwise we were satisfied.
Thank you for your taking time out of your day to provide us with feedback. We apologize about what has happened with your closet door. We have called and left you a message. Please contact us at 2083831000 so we can set up a time to come assess the damage. Thank you again!
I liked everything about your product and service except the price. I think $90 to clean up one area where a soda spilled is a bit excessive. But we were getting ready for a party we were having the next day, so needed it done immediately and you guys were able to do it quickly and did a great job! The spill is completely gone and it was dry when he said it would be. Thank you.
Thank you for your review! Yes, $91 is expensive for one spot, but that is our minimum service charge. So, don't worry, when we come back for the deep clean of the rest of your store, the price will be much more in line with what you would expect!
The service was great, the results were excellent!