Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11484 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2019 — Rated 10 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

The service was great, the results were excellent!

Report a concern   February 13, 2019 — Rated 9 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Online service request, carpet dries quickly, friendly techs.

Report a concern   February 13, 2019 — Rated 10 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

Good quality product.

Report a concern   February 12, 2019 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

Great friendly service from Sean.

Report a concern   February 11, 2019 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Great job cleaning the carpets

Report a concern   February 11, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Very good experience from initial outreach to getting carpets cleaned. Eric was fantastic - very knowledgeable, friendly, fast, thorough. Highly recommend the company and service. Will definitely use again.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Rene Wright Zerorez Boise
What do you like about our products and services?

the technicians were friendly, the service was fast, very effective and the price was great! Thanks you :)

Report a concern   February 11, 2019 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Sabestian was freaking amazing he explained everything so well and made recommendations about protecting the carpets. I've never had a carpet cleaner leave my carpets looking so great before!

Report a concern   February 10, 2019 — Rated 10 out of 10 by Jan Stanley Zerorez Boise
What do you like about our products and services?

Great tech, great results. Thank you as always.

Report a concern   February 10, 2019 — Rated 9 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

Friendly service

Report a concern   February 9, 2019 — Rated 9 out of 10 by Kc Bellingham Zerorez Boise
What do you like about our products and services?

Sean was very friendly and courteous. The carpets looked good when he left and dried much faster than any other time we have had them cleaned. Will definitely use again.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Tom Farley Zerorez Boise
What do you like about our products and services?

Responsive.
Quick GOOD work.
Priced right.
Scientifically sound.

Report a concern   February 9, 2019 — Rated 10 out of 10 by B.A.L.O. Zerorez Boise
What do you like about our products and services?

My wife is the consummate critic and she said to evaluate Dave with all 10s. She is so pleased we always request him specifically.

Report a concern   February 9, 2019 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Dave was great!!!!

Report a concern   February 9, 2019 — Rated 10 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

Quality of service. Austin did a great job. Thank you.

Report a concern   February 9, 2019 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Sebastian was prompt, explained everything thoroughly and did an awesome job cleaning my house! It looked so good when he was finished, I didn't want to walk on it! And, so soft - drying time was quick - thank you!

Report a concern   February 8, 2019 — Rated 10 out of 10 by Darcey Earls Zerorez Boise
What do you like about our products and services?

The technician was very informative and I would definitely use your company again

Report a concern   February 8, 2019 — Rated 10 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

The carpet cleaning does not leave a residue. Everything smells fresh and feels clean.

Report a concern   February 8, 2019 — Rated 10 out of 10 by I.A. Zerorez Boise
What do you like about our products and services?

Dave was very nice. He did a great job even my tea stain came out. He put things under all of my tables and chairs to prevent stains. I shall use the company again!.

Report a concern   February 8, 2019 — Rated 10 out of 10 by Ken Reed Zerorez Boise
What do you like about our products and services?

The carpets looked great afterwards, even the older light colored carpet looks much newer and stain free. The price was reasonable for the quality of work preformed. I would use them again and highly recommend this company.

Report a concern   February 8, 2019 — Rated 10 out of 10 by M.D. Zerorez Boise
What do you like about our products and services?

Was really cleaned and not a lot of drying time and easy to work with

Report a concern   February 7, 2019 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

Shawn did an awesome job and was very easy to work with.

Report a concern   February 7, 2019 — Rated 10 out of 10 by B.F. Zerorez Boise
What do you like about our products and services?

I like that there aren't chemicals used in my home. It's also the first time afterwards cleaning that the fibers seemed higher and fluffy.

Report a concern   February 7, 2019 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

Dries quickly and no residue. Carpet feels soft and clean and great service overall.

Report a concern   February 7, 2019 — Rated 10 out of 10 by Robert Roy Zerorez Boise
What do you like about our products and services?

Just great carpet cleanning

Report a concern   February 7, 2019 — Rated 10 out of 10 by Toni McKnight Zerorez Boise
What do you like about our products and services?

Zach was very nice and kept me informed on what he was doing. I was impressed with how he worked and seemed to have a strong work ethic. I would use Zerorez again because of him. Well done, Zach!

Report a concern   February 7, 2019 — Rated 10 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

I'm glad that I was able to get in fairly soon. Seems like a lot of times carpet cleaners can be booked out for weeks. Maybe I just booked at an off time.

Report a concern   February 7, 2019 — Rated 10 out of 10 by Kristie Moe Zerorez Boise
What do you like about our products and services?

We've had carpets and our leather sofas cleaned. They do a wonderful job.

Report a concern   February 7, 2019 — Rated 7 out of 10 by R.B. Zerorez Boise
What could we do to improve?

Closet door was broken during the cleaning. Otherwise we were satisfied.

Response from Zerorez Boise:

Thank you for your taking time out of your day to provide us with feedback. We apologize about what has happened with your closet door. We have called and left you a message. Please contact us at 2083831000 so we can set up a time to come assess the damage. Thank you again!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Stacy Beem Zerorez Boise
What do you like about our products and services?

I liked everything about your product and service except the price. I think $90 to clean up one area where a soda spilled is a bit excessive. But we were getting ready for a party we were having the next day, so needed it done immediately and you guys were able to do it quickly and did a great job! The spill is completely gone and it was dry when he said it would be. Thank you.

Response from Zerorez Boise:

Thank you for your review! Yes, $91 is expensive for one spot, but that is our minimum service charge. So, don't worry, when we come back for the deep clean of the rest of your store, the price will be much more in line with what you would expect!


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