Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2020 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

Never been disappointed.

Report a concern   December 31, 2020 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Personable, clear staff on the phone, and in person when they picked up the rug. The quality of cleaning.

Report a concern   December 31, 2020 — Rated 10 out of 10 by Jackie Agenbroad Zerorez Boise
What do you like about our products and services?

Always give notice before coming. Courteous and thorough ,explaining everything and like the results.

Report a concern   December 31, 2020 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Quick and easy! Also great price with coupon!

Report a concern   December 31, 2020 — Rated 10 out of 10 by Heidi Arrate Zerorez Boise
What do you like about our products and services?

I like the efficiency with natural products. My carpets always look awesome after a visit.

Report a concern   December 31, 2020 — Rated 10 out of 10 by K.I. Zerorez Boise
What do you like about our products and services?

Environmentally clean and quick drying!

Report a concern   December 30, 2020 — Rated 0 out of 10 by D.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Our carpet was soaking wet when the rep left. We just assumed it was wet because it was cleaned, however after reading more about zeroes we realize that shouldn't have been wet for 2 days using fans,& electric heaters. We also now have spots that weren't spots before and some spots that are "rough" patches like something sticky was spilt then dried.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Marianne Clarich Zerorez Boise
What do you like about our products and services?

They were very helpful in answering all of our questions prior to cleaning the carpets. Our carpets look AMAZING!! The tech was very polite and did a fabulous job.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Dana Reid Zerorez Boise
What do you like about our products and services?

Great cleaning, professional techs at a good price.

Report a concern   December 30, 2020 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Thank you! Our carpets look great! The technician was very personable and professional, thank you!

Report a concern   December 24, 2020 — Rated 10 out of 10 by John White Zerorez Boise
What do you like about our products and services?

Employee was very efficient and courteous. He also gave great advise extending the life of our carpet.

Report a concern   December 24, 2020 — Rated 9 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

We appreciate that you made yourselves available on the day we felt we were having an emergency. Some clean ups cannot be planned in advance. Thank you for coming on same day as our call.

Report a concern   December 24, 2020 — Rated 10 out of 10 by Kathy and Joel Cross Zerorez Boise
What do you like about our products and services?

I like the no chemical smell and how clean and soft the carpet is. The technician was very efficient.

Report a concern   December 23, 2020 — Rated 10 out of 10 by Jon Hopkins Zerorez Boise
What do you like about our products and services?

Our technician was great! Friendly, professional, and explained everything!

Report a concern   December 23, 2020 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

Service provider was clear on product offering and what each will do. On time and efficient.

Report a concern   December 22, 2020 — Rated 8 out of 10 by D.O. Zerorez Boise
What could we do to improve?

When entering a person’s own home,Wear a mask!!!

Report a concern   December 22, 2020 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

the tech was very polite and conscientious of the work he was doing.
i would recommend zerorez to my friends and colleagues.

thank you

Report a concern   December 21, 2020 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Professional & knowledgable!

Report a concern   December 21, 2020 — Rated 10 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

Always on-time, very professional employees, great job cleaning carpet and tile.

Report a concern   December 19, 2020 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

I just like the way my home feels after a Zerorez cleaning. I have received professional and courteous service from every service tech and haven’t had the same one twice yet.

Report a concern   December 19, 2020 — Rated 10 out of 10 by Karen Sheets Zerorez Boise
What do you like about our products and services?

The Tech was very personable . And was very good at telling us what he was to do. We ask him about other services and we will be calling you in 2021 for your services.

Report a concern   December 19, 2020 — Rated 10 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

Service was great, thank you Brock.

Report a concern   December 18, 2020 — Rated 8 out of 10 by J.W. Zerorez Boise
What could we do to improve?

Technician was great

Report a concern   December 18, 2020 — Rated 10 out of 10 by Chandler Parkinson Zerorez Boise
What do you like about our products and services?

Very courteous and friendly.

Report a concern   December 17, 2020 — Rated 10 out of 10 by G.P. Zerorez Boise
What do you like about our products and services?

Great experience. Great job. Great service

Report a concern   December 17, 2020 — Rated 7 out of 10 by G.H. Zerorez Boise
What could we do to improve?

Floor takes too long to dry

Report a concern   December 16, 2020 — Rated 10 out of 10 by Eileen Cavanaugh Bruce Zerorez Boise
What do you like about our products and services?

Your people! Anthony did an amazing job! He was pleasant and professional and very knowledgeable. It’s clear that he takes pride in his work. I will definitely request him the next time!

Report a concern   December 16, 2020 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

They did an incredibly good job!

Report a concern   December 16, 2020 — Rated 10 out of 10 by Sharon Mander Zerorez Boise
What do you like about our products and services?

We would just like to comment on the excellent service that we received from your employee, Nick, who cleaned our carpets! He we very professional, well-informed, and very personable. Nick went beyond an average carpet cleaning, to a top of the line cleaning! I told him, how much that I appreciated his attention to details, and he made sure that he focused a lot of heavy cleaning to the most soiled areas. Nick was extra careful to wipe up any water drips on my hardwood floors, immediately, as part of his expert cleaning. My thick, off-white carpet is 17 years old, and had been cleaned twice a year, every year. Our dog was injured in accident, and had peed several spots, accidently, from incontinence, while he was recovering. Nick was able to remove those spots very well, even though, we only paid for the basic cleaning. So, over all, I would have to say that Nick has cleaned our carpets better, than any other carpet cleaning that we have had! Please, thank him for us! Merry Christmas to all!

Report a concern   December 16, 2020 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Cory was very friendly and informative.


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