Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2020 — Rated 10 out of 10 by Pam Fike Zerorez Boise
What do you like about our products and services?

Always get our carpets cleaned and great customer care.

Report a concern   November 22, 2020 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Explain how and why different products work. Honest about saying whether a product might work.

Report a concern   November 21, 2020 — Rated 10 out of 10 by N.F. Zerorez Boise
What do you like about our products and services?

Very professional and thorough.

Report a concern   November 20, 2020 — Rated 10 out of 10 by Paul Schneider Zerorez Boise
What do you like about our products and services?

Tremendous service, Zeneca, our tech, explained everything, wore a mask, gloves and foot protectors. He was very thorough, attentive and polite. Again, awesome service.

Report a concern   November 20, 2020 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

Great service. Nick did a great job and the follow up was great. Making sure we were happy with our carpets and the work.

Report a concern   November 20, 2020 — Rated 10 out of 10 by Jan Carver Zerorez Boise
What do you like about our products and services?

I already have!

Report a concern   November 20, 2020 — Rated 10 out of 10 by B.B.T. Zerorez Boise
What do you like about our products and services?

Your service was provided very efficiently and professionally in all ways

Report a concern   November 20, 2020 — Rated 10 out of 10 by Bill Epling Zerorez Boise
What do you like about our products and services?

Great service, great people and excellent final results.

Report a concern   November 19, 2020 — Rated 0 out of 10 by K.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpet did not look significantly better after cleaning.

Response from Zerorez Boise:

Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!

Report a concern   November 19, 2020 — Rated 10 out of 10 by C.N. Zerorez Boise
What do you like about our products and services?

Very impressed with this company! Prompt and easy to do. Tim was very professional and even asked when he was done if there was anything else he could for us. The carpets look great and a great value. Will use this company again for sure.

Report a concern   November 19, 2020 — Rated 8 out of 10 by R.S. Zerorez Boise
What could we do to improve?

When we compared pricing after the work was done, seemed high for what was done.

Report a concern   November 19, 2020 — Rated 9 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

Easy to schedule. Friendly technician.

Report a concern   November 18, 2020 — Rated 10 out of 10 by A.E. Zerorez Boise
What do you like about our products and services?

The job that was done was excellent. However, asking for a tip I thought was tacky/

Report a concern   November 18, 2020 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

Great customer service!

Report a concern   November 18, 2020 — Rated 7 out of 10 by K.D. Zerorez Boise
What could we do to improve?

7 is a decent score. Less emails

Report a concern   November 18, 2020 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

Very very nice gentleman who worked on my Furniture. Looks beautiful would definitely recommend

Report a concern   November 16, 2020 — Rated 5 out of 10 by L.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I feel like the cleaning was not as I expected. The stains in the carpets are already appearing.

Response from Zerorez Boise:

Thank you for your feedback! As we discussed over the phone, we do have a 30-day Gotta-Love-It-Guarantee. We have reached out to you, and are awaiting your call for when you may be available for re-service. Please give us a call 208-383-1000.

Report a concern   November 16, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

They are clean not to wet fast & plesant worker's

Report a concern   November 15, 2020 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

We have used your service for the past 8 to 9 years, and you are the only one we call.
Blue did an excellent job cleaning our carpets.

Report a concern   November 15, 2020 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Great customer service and clean and wonderful looking carpets!!!

Report a concern   November 15, 2020 — Rated 10 out of 10 by R.D. Zerorez Boise
What do you like about our products and services?

Great customer service and efficiency

Report a concern   November 15, 2020 — Rated 9 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

Good service

Report a concern   November 14, 2020 — Rated 10 out of 10 by Jaclyn Morrison Zerorez Boise
What do you like about our products and services?

The person who came to my home represented your business well. He was professional, efficient and educational.

Report a concern   November 14, 2020 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

Fast friendly service. Great price and excellent results.

Report a concern   November 14, 2020 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Timely work done calling 30 minutes ahead price seemed decent

Report a concern   November 14, 2020 — Rated 10 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

Great job!

Report a concern   November 14, 2020 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

nice employees, courteous and friendly. quick work. good result

Report a concern   November 13, 2020 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

I've already completed a survey. You're a 10 in my opinion and I given you nothing but high marks and praise.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Cheri Karren Zerorez Boise
What do you like about our products and services?

Jack was very nice young man. He was very respectful and helpful. We would request him again.

Report a concern   November 12, 2020 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

The product speaks for itself.


Privacy Policy