- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very helpful and explained everything
Only uses water and no stiffening chemicals.
Cory did a great job, and it didn’t take very long! I love my clean carpet!
Our carpet is extremely old so we weren't sure how they would clean up. We are very satisfied with how they look. So much better than we had expected. Tech was very professional and explained everything about the cleaning process.
send out more than one fellow so that some of the furniture can be moved, and then replaced... so that all the floor would be clean.
no information given to customer about what the "protector" is how it functions, nor how much it would cost.. it doubled my bill with no forewarning,
Carpet was left too wet. I'd rather have the rez.
No chemical, dries quickly
The ZeroRez associate was on time, didn't waste time, was professional and courteous. The carpet looks great and dried in half the time of conventional carpet cleaners.
Did a great job, andTec was very knowledgeable and thorough.
Great job, friendly and knowledgeable employee.
ZeroRez always does the best job possible even on older, worn carpeting.everything always looks and smells good when they’re done.
Excellent company to do business with.
On time-very professional-great job on carpets and pet smell and treatment!
Skip Hall
Dave and his teams a very professional with innovative technology at an affordable price
No Res
Zackariah was awesome he took great care in doing the job. He went above and beyond very friendly, he truly love his job.
Very capable representative. Able to get deep dark stain out!
They are very friendly when talking to you about the obligations of your requested services! They also do an awesome job when performing cleaning in the home. I give them a 10 and would recommend this company to ALL friends and family.
Great customer service, tech showed up on time, did a fantastic job on our carpets & cleaned 4 upholstered dining room chairs. They look brand new! Extremely happy with the service!!!
Non-toxic cleaning.
Roman worked hard to renew our carpet. Looks much better, and we can postpone buying new carpet.
Great service
Super nice associate. Quick, easy and love feeling clean
Roman was friendly and did a great and thorough cleaning.
Awesome customer service. Totally awesome job done
Service was great
On time and did a great job on our carpet in four bedrooms. Roman was very nice and professional. Would highly recommend zerorez!
Very friendly and knowledgeable. Explained the entire cleaning process to me do that I was able to make the best decision about how we wanted to proceed with getting our area rugs cleaned.
Great experience!!
My carpet looks like I did it myself with a rug doctor, I have used you guys before and the first technician was amazing. I believe there is a difference between dirty from high traffic and stained. Last year the tech was able to make the whole carpet look fresh, this year it is hardly noticeable. The border where the carpet meets the kitchen floor and entry way, that area is still "dirty" looking, almost like the heat or machinery didnt pull the dirty out of my carpet and the tech before was able to clean that. I feel like my money was wasted. Also some spots feel dirty when i walk barefoot.
Justin did an amazing job - I really appreciate how much he helped getting our carpets cleaned. Great customer service!!!
They were very knowledgeable,and explained the process very well. It was fast and clean and looked great.