- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great work, wonderful crew. They were timely and incredibly polite and knowledgeable. Truly a great experience. I will highly recommend Zerorez.
Zerorez is thorough and do a very good job.
Each time I have used them I have been pleased.
We like the way you clean the carpets. They always look so clean and smells great after you clean them. We have used your company before and will continue to keep calling when our carpets need cleaning. Bryan D was friendly and courteous, he answered our questions with knowledge of your services.
Prompt, excellent job and Blue was a very pleasant person to have in our home.
They have been back to fix the stains that were left behind. I’m not sure the stains are gone, if they aren’t still there, then the carpet is just unraveling from the two treatments. I’m generally not thrilled
Bryan was very helpful and did a great job on our carpets. He was respectful of our home and its contents and adjusted his procedures to avoid any damage.
We will definitely use Zerorez again.
My carpets feel so clean. No sticky residue to attract more dirt. And the carpet stays cleaner longer. Thanks Zerorez!!
Your carpet tech paid attention to detail and got the furniture and the carpet looking much better than it has looked in years. We both looked at the carpet and the furniture when he was done and we both agreed that it looked great. Seems now a line is visible in the carpet where it might have been where he ended or started pulling the carpet tool across the floor.
Thx
Name removed
It was just okay. I didn't see a big difference in the carpet. At least its a lot cleaner than it was.
I just felt or hoped my carpets would have looked cleaner.
Technician, Zach, was very professional, personable and thorough.
We love how fresh our carpet feels and stays for a long time! Your technicians have been great!
Roman did a very nice job and was very helpful.
FAST AND FRIENDLY!!!!!
A very natural and effective way of getting carpets clean.
Prompt, professional, through and proficient.
The cleaning procedures were clearly explained. The Tech’s were very careful with my home and surrounding. They were very polite and answered my questions.
Didn’t get all the dirt up. I cleaned our vacuum then vacuumed the carpet and was surprised to see how dirt the carpet still was. I felt the pricing was high for what we got done.
You do god work and you hire good working employees.
Friendly and helpful staff doing a great job. From scheduling the appointment to completing the work the entire team was professional and provided quality customer service. Will definitely recommend Zerorez and call them back for additional work.
Knowledgeable and friendly with good equipment!
Your products do a great job and the guys who do the job arrive on time, get to work, and know how to get things done!
Sebastian was very professional and personable and a pleasure to work with. He did a wonderful job and took out a couple rust stains that we did not think would come out of our carpets.
Carpets look clean and fresh. Technician was courteous & explained the whole process to us. Will definitely use your company again.
My rugs come out very clean
The stains in a bedroom are still there
Our carpets look like new, Aldo we like the fact that they were mostly dry within 4 hours.
Friendly service person
you have never sent any of my receipts and Sebastion corrected the email address and requested the receipts be sent the day he was here, please get this taken care of as I have given at least three different people my email address and at least one of them should have gotten it down correctly you seem to have sent this survey to me with no trouble.

Zack was conscientious and thorough. He was punctual. Carpets certainly looked better when he was done.