- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, thorough, professional, and they do a great job..
Spendy....too spendy....
Amazing customer service. Very impressed with the carpet cleaning. Will be recommending your company to all friends and family!
Very professional, they did a great job!
Our expectations were more than just met. Incredible service!!!
I like that it doesn’t use soap.
Your technician was very professional, and the carpets were extremely clean.
Justin was friendly and thorough
Quick and easy no soap.
Really like the care Zerorez takes in cleaning our carpet removing any and all stains. I have allergies, with Zerorez there is no allergy flare ups.
Loved the thought there is no soap residue in my carpet. I've used other carpet cleaning services, including doing the cleaning myself and always have used soap. I'm hoping to notice that it will stay clean longer.
Pet safe. Excellent customer service.
Got the stains I was concerned about out 🙌🏻
Reasonably priced and efficiently applied service. Very polite servicemen that take care to not damage any area of your home.
Tech was on time and communicative.
Carpets looked great and smelled good.
Price was reasonable.
Every time I use your services I am happier than I was before!! Keep up the good work. I already have a plan for my next carpet cleaning.
The technician explained things thoroughly and we really appreciated seeing any invoice upfront to approve. The results are really great, and we will be using Zerorez next time too!
Friendly, professional staff, product works, dries quickly. What’s not to like?
I like your cleaning process because it’s pet friendly with no harsh chemical smell, just a fresh and clean smell.
The service tech communicated very well and went above and beyond.
Greg was great. Very professional. He did miss, however a screw left behind when the movers took down the bed. Greg was on time, friendly and finished when he said he would.
My house feels brand new! I had my hardwood cleaned and all the carpet done. Roman was great he helped me understand everything he was doing and was very thorough. I will definitely use these guys again!
Sebastian was great!
The Zerorez technician was prompt and he thoroughly explained how he would be cleaning our carpets. We are very happy with the results! Thank you.
Service tech was very thorough and professional. We are very happy with the results of the carpet cleaning. He also was prompt, and on time!
Ezekiel did an amazing job !
Greg T was prompt, informed me of the services being provided and offered detail on additional services (which I opted to have completed) - overall, the experience was terrific!
Excellent service and professional work.
I am disappointed with our service. I paid extra for stain removal and there are still many stains left behind.
Thank you for your review. If you feel the cleaning wasn't as good as you were expecting, we do have a Gotta-Love-It-Guarantee. We have reached out to you, and are awaiting your call for us to come back and re-clean those areas you are concerned with. 208-383-1000
Now THAT .... is premium Customer Service. The carpet cleaning technician that came to my home was seriously awesome. Very courteous, professional, thoughtful, and made the effort to make sure that all of the carpet areas were cleaned to my satisfaction. Worth every cent I paid.