Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 18, 2021 — Rated 10 out of 10 by John Thorn Zerorez Boise
What do you like about our products and services?

Technician was excellent and knowledgeable

Report a concern   April 17, 2021 — Rated 9 out of 10 by F.C.O.T. Zerorez Boise
What do you like about our products and services?

Great Service

Report a concern   April 17, 2021 — Rated 10 out of 10 by L.A. Zerorez Boise
What do you like about our products and services?

We were very pleased with our service and would recommend This company to anyone needing their floors cleaned or furniture.

Report a concern   April 17, 2021 — Rated 3 out of 10 by S.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You have done a great job on the carpet that you have done for me in the past. I am not sure you are equipped for cleaning luxury vinyl floors. I was clear when I booked the appointment what they were. Your crew showed up and had to leave to get the hard wood floor cleaning equipment. With further inspection after they left there was still food stuck on the floors and a swipe of a wet towel comes up dirty. I still had to clean the floors after you cleaned the floors. Not worth the $89 charge per room. Please research luxury vinyl flooring and come up with a protocol that works. I would be interested in this again if I knew you had a better plan for this kind flooring product. Please note your crew was professional and considerate. I had no issue with them.

Report a concern   April 17, 2021 — Rated 10 out of 10 by A.F. Zerorez Boise
What do you like about our products and services?

I really liked our service person (Blue). He was also able to remove a computer ink stain from our new carpet. wow, that was a relief. His current visit was to clean air ducts. He was efficient and easy to work with.

Report a concern   April 17, 2021 — Rated 10 out of 10 by Helen Watts Zerorez Boise
What do you like about our products and services?

Greg was fabulous. Neither of us were very hopeful about some old stains coming out, but he worked his magic and they all came out! He cleaned my carpets, staircase,
couches and chairs, then put protector on everything and even did an enzyme treatment on areas where the cat had been. My 11 year old carpets look almost new again. I only use Zerorez because they dont leave a chemical residue so are safe for pets and crawling babies.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Miri Aguilar Zerorez Boise
What do you like about our products and services?

The smell of our dirty carpet would get to me every time. I don’t smell it at all now! It looks amazing, it feels amazing and I am so thrilled with their work. Cannot believe i didn’t do this sooner.

Report a concern   April 16, 2021 — Rated 10 out of 10 by B.P. Zerorez Boise
What do you like about our products and services?

Service was excellent. Sebastian arrived early after calling first and did a first rate job. Best cleaning we have ever had.

Report a concern   April 15, 2021 — Rated 10 out of 10 by Steven Vicuna Zerorez Boise
What do you like about our products and services?

Carpet looks brand new and musty smell downstairs is completely gone!

Report a concern   April 15, 2021 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Your technician was prompt, polite, and did a wonderful job of explaining the process. My carpets look great! I will definitely be using zerorez again.

Report a concern   April 15, 2021 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Thanks for standing behind your work and coming back in a timely fashion when I had a concern.

Report a concern   April 15, 2021 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

Our tech, Cory, was prompt, efficient and explained all our options and their products. So far the job seems to be very well done. Nice fresh smelling house and love the look of the carpet too!

Report a concern   April 15, 2021 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Efficient. Quick dry. Reasonable price. Great results !

Report a concern   April 15, 2021 — Rated 10 out of 10 by T.D. Zerorez Boise
What do you like about our products and services?

Having the staff able to provide helpful information.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Mildred Fackler Zerorez Boise
What do you like about our products and services?

Zachariah is an incredibly diligent, hard working and someone who you would want to have for a neighbor. The chairs have never looked better and the carpets are pristine!

Report a concern   April 14, 2021 — Rated 10 out of 10 by Gage Stidham Zerorez Boise
What do you like about our products and services?

Informative communication, respectful employee, clean carpet and a floor that dried and smells great quickly.
Good job
Gage Stidham
GSTUNELLC

Report a concern   April 14, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Great work

Report a concern   April 12, 2021 — Rated 10 out of 10 by Lauren Clark Zerorez Boise
What do you like about our products and services?

Service was great and floor are perfect!

Report a concern   April 12, 2021 — Rated 10 out of 10 by Janice Gropp Zerorez Boise
What do you like about our products and services?

Friendly, efficient worker who was very accommodating and did a great job!

Report a concern   April 12, 2021 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Very Professional

Report a concern   April 11, 2021 — Rated 10 out of 10 by D.M.S. Zerorez Boise
What do you like about our products and services?

Our Tech, Steve, was prompt, courteous and we appreciate his thoroughness.

Report a concern   April 11, 2021 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

Prompt service (technician actually called earlier than the appt time and came out early since I was home!), the fact that water is used (rather than chemicals ), and the carpet looks better now!

Report a concern   April 11, 2021 — Rated 10 out of 10 by Sue Boyter Zerorez Boise
What do you like about our products and services?

Brock did a wonderful job with our carpets and very large rug. He was professional, courteous, and thoughtful. I highly recommend!

Report a concern   April 11, 2021 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

The communication and friendly staff.

Report a concern   April 11, 2021 — Rated 10 out of 10 by Joy A McMinn Zerorez Boise
What do you like about our products and services?

Great employees and service

Report a concern   April 10, 2021 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Service was outstanding. Sebastian was courteous, knowledgeable about his work, and acted in a professional manner.

The carpets were dry in the amount of time Sebastian said they would be. There's no strong odor, which I appreciate.

Report a concern   April 10, 2021 — Rated 10 out of 10 by Peggy Beier Zerorez Boise
What do you like about our products and services?

I wrote up a very nice review yesterday, didn't you get it?

Peggy and Gerry Beier

Report a concern   April 10, 2021 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

The service people were very descriptive with procedure information. A appreciated their recommendations for future service.

Report a concern   April 9, 2021 — Rated 9 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

The technician was great! He was informative and friendly. As a pregnant mom, I appreciated the covid precautions too.

Report a concern   April 9, 2021 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Service was excellent. Carpets look great. Tech guy was awesome


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