Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   December 16, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

They’re great.

Report a concern   December 15, 2025 — Rated 9 out of 10 by A.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very nice and takes the time to explain any issues.

I do not like the new scheduling system. I called to make an appointment, spoke with a human who made an appointment for me. She gave me several options but would not give me the option I asked for, without any explanation and fortunately I arrived really early for my 4pm appointment only to find out that if I had not arrived so early I would not have gotten my car serviced that day because the last appointment is at 3:30 on Friday.

Communication is vital when you work with multiple locations. I would have been EXTREMELY upset to have been turned away after that lady refused to schedule me on earlier appointments, then could get my car serviced because she scheduled me on an appointment that did not exist. That needs to get fixed.

Report a concern   December 15, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Awesome people and friendly
Very knowledgeable

Report a concern   December 15, 2025 — Rated 10 out of 10 by E.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I enjoyed the service I was provided and felt like a priority while my truck was being worked on and after when things didn’t go as planned. Thank you.

Report a concern   December 15, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very satisfied with my Nissan Rogue, love the features and the comfort. Service has been excellent

Report a concern   December 15, 2025 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality and friendliness

Report a concern   December 15, 2025 — Rated 9 out of 10 by T.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service was great!

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You dont have to wait long !

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service

Report a concern   December 14, 2025 — Rated 9 out of 10 by A.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient

Report a concern   December 12, 2025 — Rated 10 out of 10 by Y.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Work is done in a timely manner and everyone is friendly and helpful

Report a concern   December 12, 2025 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

You are easy to schedule. Kind and it is about the expected wait.

Report a concern   December 12, 2025 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service dept. is great! Everyone there is super nice!

Report a concern   December 12, 2025 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and courteous!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly, really nice waiting area. From what I see so far, very professional work.

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service that I got Thursday morning was amazing. The service April and the 2 guys that work with her was wonderful. They got my truck back to me the same day. It’s always good to have a good shoulder to cry on thank you April. I will always do my oil change there from now on. Wonderful job everyone!!!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and pleasant service department. I like the on-line scheduling system. Pleasant environment while waiting for my vehicle.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly and did a great job

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and efficient.
Nice waiting area too

Report a concern   December 11, 2025 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and quick to do the job.

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous and professional

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly customer service. Thorough maintenance

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Variety of vehicles

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and courteous folks and good service!

Report a concern   December 10, 2025 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff

Report a concern   December 10, 2025 — Rated 9 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

In and out fast

Report a concern   December 10, 2025 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, friendly service

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and complete

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, courteous
Nice, clean facility
Service is easily accessible and I feel comfortable trusting the service department to do a fine job.


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