Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very Organized!
Report a concern   February 26, 2026 — Rated 10 out of 10 by M.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people. The service was wonderful and I felt very comfortable with them working on my truck.

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent sales team. Knowledge staff
Report a concern   February 26, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone there is super friendly!!

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Custer service
Report a concern   February 26, 2026 — Rated 10 out of 10 by W.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug is the man yall should take really great care of that asset

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly service from Debbie!
Report a concern   February 26, 2026 — Rated 9 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service did an excellent job. Kendall and Shannon were great!
Report a concern   February 26, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely & professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very nice people!
Report a concern   February 23, 2026 — Rated 10 out of 10 by H.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nadia is absolutely awesome explains everything!

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficient and courteous service.
Report a concern   February 23, 2026 — Rated 9 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am loyal to Don Franklin because they service what they sell.

Report a concern   February 23, 2026 — Rated 10 out of 10 by P.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s easy inconvenient and all the service people are very nice
Report a concern   February 22, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Scheduling services is easy . Y'all are quick and reliable and always nice and helpful.

Report a concern   February 21, 2026 — Rated 9 out of 10 by P.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Care usually get in quickly for service. Staff is professional and nice to deal with. Wait time is usually what they tell you it will be.
Love the complimentary car that they offer with service. I am 70 and it really helps me out.
Report a concern   February 20, 2026 — Rated 10 out of 10 by N.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service staff is top notch! Appointments are handled with ease. Wait times are reasonable. Snacks and Beverages replenished. Great follow through on estimates and back ordered items. Thank you for being the best!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by P.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service and very professional,kind and Nice
Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always fast friendly service.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

You fix the problem
Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything went well, I was satisfied no problems!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is wonderful and very friendly
Report a concern   February 19, 2026 — Rated 10 out of 10 by G.F.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make a service appointment l, friendly staff, clean surroundings. The service will always go over everything with you, if they find something wrong they inform you prior to making repairs.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good and friendly service.
Report a concern   February 18, 2026 — Rated 9 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

That it's factory service
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly!
Report a concern   February 18, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Problems are identified and you may also get a projected cost of repair.

Nice calming place to wait for repair to be completed .
Report a concern   February 18, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendall was very helpful. Needed a battery for my vehicle. I called around noon, and she fit me in that same day. Great service!!
Report a concern   February 18, 2026 — Rated 10 out of 10 by P.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service members and knowledgeable on their job. Great customer service.
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s repairs are done in a timely manner and all the service clerks are very friendly


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