Customer Testimonials

Availability

Great sales staff and Don Franklin warranty are the best in the business!

Speed of service and ease of getting an appointment

Don Franklin Glasgow has the nicest, courteous and friendliest people in there service department. Im a truck driver. I make an appointment, leave my truck overnight, pay over the phone the next day and pick it up when I get back in town. My vehicle service couldn't be more convenient.

I own a Silverado and a Nissan that I purchased from you. I have taken them in for routine maintenance and your service department has been excellent.
My salesperson for each of my vehicles has been excellent. Stacy Manning. When I’m ready, I will do a trade and ask for Stacy. I have only been living in Kentucky for less than 3 years. I did not know Stacy before. She knows the vehicles well.

Attitude

Friendly place! Very clean, very welcoming and great waiting area. Keeps you informed of any issues!

friendly as quick as possible in and out work done datufac

It’s all good

I was out of town I live in London and needed an oil change badly and your service people got me right in and I had no appointment…Mr Collett was awesome…I appreciate you all

Great service appointment
Appreciate the team takingp care of us.

Treat you as if your freinds and family. Don’t charge you an arm or a leg. Very helpful.

Can call and they get me in to service my car. The employees are very nice

Got me in quick.

All good

Your cars go vroom vroom like they're supposed to. Service is top of the line.

Kendyll is wonderful, she is much appreciated. Thank you!

Very courteous

Very efficient and caring

Quick and efficient

Everything

Your staff is always so friendly and welcoming. Your service is fast, and you never try to "upsell" services. I can trust all the recommendations your service staff gives because they do not have a personal stake in what is done, other than the quality of the work, which is always outstanding.

Can usually get my car seen about quickly

Great service!

Very Professional

Great service! I trust the team you have there

Thank you for offering the pick-up of vehicle. That’s one of the reasons I quit taking to the a Don Franklin location closest to me.

Good service

All

Friendly, helpful, trustworthy