Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 9 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

I really like the service and the people are nice to me

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Didn’t have to wait long

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is EXCELLENT!

Report a concern   November 7, 2025 — Rated 9 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast!

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and so quick.

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was awesome! Will definitely be returning!

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very prompt and do an excellent service 👍

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far all is good!

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to maneuver phone tree. Same friendly people always working. Very nice waiting area. Confidence in supplies used are right for my vehicle.

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I had my oil changed and waited in the lounge. It didn’t take very long to do it and it was comfortable waiting in the lounge.

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

People are very nice and service is good

Report a concern   November 7, 2025 — Rated 9 out of 10 by C.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

SERVICE DEPARTMENT WAS ACCOMODATING AND HELPFUL

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great quality and service!! Fast and reliable every time!!!🙌🏾

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything

Report a concern   November 5, 2025 — Rated 10 out of 10 by G.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt efficient service in all regards

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Have been taking my vehicle here since purchasing it there for all service needs. My advisor Kenydal is awesome, professional and great customer care. I recently moved to new area and was going to take vehicle to another Don Franklin location that is close to my new home. Well, that never happened as after one phone call I felt a difference in customer service and didnt feel welcomed at this location. So, I drive 80 miles to the Glasgow location where I feel comfortable with knowing service is done right and customer service is top notch.

Report a concern   November 4, 2025 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

How the sales person wasn’t pushy. She didn’t try to get me to get in a vehicle I wasn’t interested in. She was very polite and very helpful. It was a stress free time and everything couldn’t have went any better.

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, quick service at an affordable price.

Report a concern   November 4, 2025 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly people and honest
I had a question regarding the brakes and your service department could have easily told me I needed something just to make the sale (I wouldn't have know) your staff and techs explained what was happening and I didn't need new ones
As a single mother i really appreciate that honesty
Thank you

Report a concern   November 4, 2025 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Looks good was our first time there

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Used your collision service after the side mirror on my rogue was damaged.
Your department was extremely friendly.
They were fast. efficient, cost effective, & punctual.
The communication was perfect
The whole process of ordering the parts & completing the repair to less than a week.
Amazing.
Will definitely recommend them to anyone & everyone who could use their assistance.
Have a great day!

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Close

Report a concern   November 4, 2025 — Rated 9 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service, staff is helpful
Trying to get to bottom of brake noise that I’m told is just par for the course for the Traverse?? Hope nothing turns up later where I’m going to be out big bucks

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.F.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely servic, very courteous, and our truck was ready well ahead of time

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good place good friendly people

Report a concern   November 4, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was good & went well.

Report a concern   November 4, 2025 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt scheduling of appointment

Report a concern   November 4, 2025 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff. Knowledgeable service department.

Report a concern   November 3, 2025 — Rated 10 out of 10 by W.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have 2012 nissasn rogue get service for oil change and tire rotation always great service

Report a concern   November 2, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was precise on diagnosis. Also service was complete in a very timely manner. Thanks


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