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Customer Testimonials
Always fast and friendly service
Great customer service and quick service
Quality service great products
The timelines of getting my car serviced.
Quick service and very professional customer service representative
Great service!
Nice people, nice environment, able to drop off and pick up
Great people and they go out of their way to help you.
Service was friendly and fast
Clean service area.
Excellent check ins.
Nice waiting area.
Courteous staff, techs, and management.
The staff are friendly and knowledgeable. The service is always great and very fast.
The entire service department is amazing! The technicians actually listen to me as a customer and they are findoutoligists!! The service manager, and registration team DOUG is a listener and does everything in his power to get my car serviced even when I don’t have an appointment! The whole dealership is just amazing!! Clean, courteous, and just a good team!! All of your dealerships should be run as well as Glasgow!! I will never go to Bg again!!😡😡😡
Service was excellent. People were friendy
Good products, timely service, polite service technicians. Clean, comfortable waiting area.
Customer service is awesome
I was very impressed with the short time I had to wait. I was on my first cup of coffee when the gentleman informed me that my car had been serviced. Totally professional from start to finish. It is refreshing to do business with people that actually value you as a customer. Service after the sale will keep people coming back.
Doug in the service department at Nissan had excellent customer service and answered all of my questions in a timely manner. I had my car back in less than 24 hours
Great customer service! I feel confident that when I take my vehicle to Don Franklin for service I get excellent service! Super friendly employees!
Quick and on time. Everyone was polite and professional.
Friendly and on time
Very friendly and helpful
Quick servuce
Easy to make appointments and services are fast
Service was thorough and appt was easy to get in a timely manner
When I call for appointment I get in a timely manner
I like the line they represent and the vehicles
Everything was perfect!
Quick service and polite and informative employees
Service was performed quick and through.

The ladies at the desk are very friendly and very helpful. We needed a ride to a location while the vehicle was being done and then I picked us up when we called. Found we had a problem with our battery and thankfully you have that 24 point check system so we needed a new battery also. But the rewards program really helped us pay for the oil change and tire rotation. Beautiful new facility here in Glasgow Kentucky