Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Just what happened to me on this visit is such a perfect example of Don Franklin’s Service Department’s commitment to their customers. I was having some health issues, which is common, and running a little behind. When I called to explain, they told me to bring my vehicle on in for my maintenance appointment. Kindness and understanding are much appreciated and great qualities to maintain in this world. Thank you.

Report a concern   October 8, 2025 — Rated 10 out of 10 by P.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am very pleased with my 2025 Rogue. I got my first service done last week and I was very impressed with your service department.

Report a concern   October 7, 2025 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out.
More seats in waiting area will accommodate even more customers.

Report a concern   October 7, 2025 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and checked all fluids, tires etc

Report a concern   October 7, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You got to my car on time or a little before my appointment

Report a concern   October 6, 2025 — Rated 10 out of 10 by T.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly

Report a concern   October 6, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like everything about the Glasgow location!! Especially your service department, they are on top of EVERYTHING!! I hate the Bg location! Never again will I step foot in there 😡😡😡👍

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was absolutely amazing and very nice.

Report a concern   October 5, 2025 — Rated 10 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Extremely nice environment with very knowledgeable staff.

Report a concern   October 5, 2025 — Rated 9 out of 10 by A.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

How friendly and helpful they are

Report a concern   October 4, 2025 — Rated 9 out of 10 by A.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Products are some expensive but services are Excellent

Report a concern   October 4, 2025 — Rated 10 out of 10 by T.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far the service has been great!!

Report a concern   October 4, 2025 — Rated 9 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice staff, quick service, no lies/extra fees. Honest people.

Report a concern   October 3, 2025 — Rated 10 out of 10 by P.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service and quality was good

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and Friendly

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, friendly service

Report a concern   October 2, 2025 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Personalized service. My car is picked up from work and returned when complete.

Report a concern   September 30, 2025 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

From the people that answer the phone all the way to the people you speak with about your needs everyone is very wonderful and courteous. Doug in the service department artment for Nissan really stands out he has been so helpful and make sure that all of my customer needs are met with complete professionalism as well as the rest of the staff. Me and my wife both bought vehicles at Don Franklin this is the company we will stick with.

Report a concern   September 29, 2025 — Rated 10 out of 10 by W.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

You gave good service and everyone were professional

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything has gone smoothly so far.

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, reliable, professional

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is the best!

Report a concern   September 28, 2025 — Rated 10 out of 10 by G.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was performed in a very timely and professional manner. The product preforms as it is intended to. I thought that the labor was a bit high, but overall, I am satisfied with the outcome.

Report a concern   September 27, 2025 — Rated 10 out of 10 by W.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

AAA+++

Report a concern   September 27, 2025 — Rated 10 out of 10 by P.F.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and friendly service as well as excellent service. Very pleased

Report a concern   September 27, 2025 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Eddie never gave up on me or my vehicle. I had to take it back to him 4-5 times because of a turning signal issue. He was kind to me every time and told me he would do whatever it takes to fix it. It ended up being a situation where he had to contact Farm Bureau, but because of his persistence, it is finally fixed and working. I appreciate him and Keith Hale so much!
-Name removed

Report a concern   September 26, 2025 — Rated 10 out of 10 by C.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule appointments.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice clean facility

Report a concern   September 26, 2025 — Rated 10 out of 10 by H.S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Communication was excellent


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