Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug in the service department at Nissan had excellent customer service and answered all of my questions in a timely manner. I had my car back in less than 24 hours

Report a concern   October 10, 2025 — Rated 9 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service! I feel confident that when I take my vehicle to Don Franklin for service I get excellent service! Super friendly employees!
Report a concern   October 10, 2025 — Rated 9 out of 10 by J.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and on time. Everyone was polite and professional.
Report a concern   October 10, 2025 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and on time
Report a concern   October 10, 2025 — Rated 10 out of 10 by P.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   October 10, 2025 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick servuce
Report a concern   October 10, 2025 — Rated 10 out of 10 by K.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make appointments and services are fast
Report a concern   October 10, 2025 — Rated 10 out of 10 by F.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was thorough and appt was easy to get in a timely manner
Report a concern   October 9, 2025 — Rated 10 out of 10 by P.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

When I call for appointment I get in a timely manner
Report a concern   October 9, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the line they represent and the vehicles
Report a concern   October 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was perfect!
Report a concern   October 9, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service and polite and informative employees

Report a concern   October 9, 2025 — Rated 10 out of 10 by F.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was performed quick and through.

Report a concern   October 9, 2025 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was my first oil change since we bought our car from Nikolas Sorrell. Everyone has been so nice and helpful. The wait time for my oil change was very little. Thank you all so much.
Report a concern   October 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and courteous

Report a concern   October 8, 2025 — Rated 10 out of 10 by H.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly, professional, and put customers first
Report a concern   October 8, 2025 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely. Very efficient

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

We were well pleased with the job.
Report a concern   October 8, 2025 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Just what happened to me on this visit is such a perfect example of Don Franklin’s Service Department’s commitment to their customers. I was having some health issues, which is common, and running a little behind. When I called to explain, they told me to bring my vehicle on in for my maintenance appointment. Kindness and understanding are much appreciated and great qualities to maintain in this world. Thank you.

Report a concern   October 8, 2025 — Rated 10 out of 10 by P.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am very pleased with my 2025 Rogue. I got my first service done last week and I was very impressed with your service department.
Report a concern   October 7, 2025 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out.
More seats in waiting area will accommodate even more customers.
Report a concern   October 7, 2025 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and checked all fluids, tires etc
Report a concern   October 7, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You got to my car on time or a little before my appointment

Report a concern   October 6, 2025 — Rated 10 out of 10 by T.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly
Report a concern   October 6, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like everything about the Glasgow location!! Especially your service department, they are on top of EVERYTHING!! I hate the Bg location! Never again will I step foot in there 😡😡😡👍
Report a concern   October 5, 2025 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was absolutely amazing and very nice.

Report a concern   October 5, 2025 — Rated 10 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Extremely nice environment with very knowledgeable staff.

Report a concern   October 5, 2025 — Rated 9 out of 10 by A.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

How friendly and helpful they are
Report a concern   October 4, 2025 — Rated 9 out of 10 by A.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Products are some expensive but services are Excellent

Report a concern   October 4, 2025 — Rated 10 out of 10 by T.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far the service has been great!!

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