Customer Testimonials
Efficient. Excellent service. Nice people.
Promt delivery and helpful on the phone.
About 2 weeks ago my furnace stopped working on the coldest night of the year so far. I have a service contract so I called and was told that a technician would call me within a half hour. He did and he said he would be over within a half hour. He was. The service technicians name I believe was Tyler. He was here for a while maybe 1 and a half to 2 hours. He was not going to leave until that furnace was running the way it should. I was impressed with his product knowledge and his work ethic.
Kim! She is smart, attentive and gracious. Not many people can turn a service call or email into a delightful exchange that gives a client pleasure while also yielding the desired results - and that’s what Kim does!
Price of propane
Prompt and friendly service
We use propane through Downward Energy and it covers our generator, boiler, and stove. They are always helpful and come right away when I have a problem.
Budget plan and dependable delivery.
I have been a customer for more than twenty years and have had only top-notch service from Downeast. On the few occasions I have needed help with my furnace, ZOOM! Someone is there. The delivery guy is always polite and friendly, and i never have to worry that my tank will run dry.
Sign me--
A Satisfied Customer.
(You may publish this without my name.)
Service, pricing, your staff … they’re amazing!
I like the fact when I call for oil they are here. And IF I needed them for my furnace I’m sure they’re inks come asp
Efficiency, pleasant and helpful service people, and fair prices and policies.
Reliable, dependable with great service and employees!
The monthly pay plan
automatic deliveries are always on time and done well.
Always delivery on time, very patient with me when I’m late with my bills, I really count on them they even deliver the gas for me when I’m not cleared last bills I really love their service, they don’t call me to ask for payments 👍🏿
We have been very satiisfied with our service
Automatic delivery, buget plan and auto monthly payment.
In all seasons Downeast technicians, delivery personnel and administrative staff have provided excellent service. Maureen King in the Brunswick office is truly knowledgeable and professional. With her advice I have subscribed to available service contracts, yearly fuel delivery plans and hope to continue my 30+
year customer relationship with Downeast Energy.
Longtime customer. Always receive great service and prompt, professional response to service calls.
Have never been disappointed with " pre buy" on propane! . It has been a great benefit to my life schedule. Have used lumber division and been very happy. Questions art respectively answered in a timely fashion.
So far everyone we have spoken to in customer service have been very helpful and have a wonderful demeanor. I will say it can be a wait on the phone to get a hold of someone but overall not too bad
dependable 30 years of service
on time with automatic refills
good contracts for propane plans
Very helpful and on time
Nice, responsive people when I call about anything.
Quick serve, efficient and friendly
Company that cares and works with there customers
Accessibility; people - positive human contact
Staff has been always helpful when I call. No problem too big for them to solve. (It will be nice when we can do business in person again.) In the past when I've been a customer, deliveries were always punctual and so I never worried about being cold. That's why I am glad to have moved and be able to use the service you provide once again.
Really nice people on the phone, always helpful and go the extra mile to be of service. Delivery and installation people extremely personable and friendly. Everyone at DE goes out of their way. I like doing business with this company.