Customer Testimonials
Great service and reliable.
Response and politeness.
The gentleman that delivers my propane is so friendly and nice ...the office staff is wonderful every time I call them, very helpful and pleasant and when I have had no heat in the middle of night they always come to get the furnace going...thank you downeast energy
Easy to order fuel on website
Only problem is you don’t actually know the delivery date
Very friendly customer service!
The customer service people on the phone are always super helpful and responsive, and your field techs are really nice people who work hard to do the right thing for your customers.
Showed up on time and employee wore a mask.
Just plain good service. When we have had problems, Downiest has responded promptly and professionally. Contact with the billing department always gets any issues or questions resolved quickly. Is that enough?
You have been consistent in your service level. You also are innovative in service.
I cook at home a lot and the propane goes real far when only used for baking and cooking.
Fast service!!
with one exception they think the service is good but one comment is that the company attempted to charge a $60 fee
there were here when they said they would be and left the bill on the inside of the door they were good about doing work in the snow
things have always ran smoothly
They have been great.
Very responsive and pleasant to deal with/Mrs. Last name removed
Happy with the service I am getting.
You have been great with me. You always come if I need you.
Helpful when I called about a rate issue and it was resolved.
Quick Delivery and emergency delivery when needed
03-02-2021-PCM-Talked to Lee gave survey a 10 because she gets good service from Down East Energy-
Very quick and friendly service.
Downeast has simply been a company that can be relied upon. We had an issue with our water heater. Your service responded quickly and professionally.
Thank you all!
Prompt service , reliable technicians
Customer service
Great service and quick to response.
You listen and solve problems
Connected me with an excellent contractor to meet our heating needs.
we can count on you.
I love the way you keep on top of my propane needs so that I do not have the fear of running
out! Being elderly and widowed this is such a big help and peace of mind for me.
Thank you!