Customer Testimonials
Good service!
Prompt, courteous service. Easy payment options.
Elaine Motley was so helpful & efficient. She is the best & a pleasure to work with.
Both service technicians who have had to visit lately have been very professional, courteous, friendly, and efficient, working around issues in our home that could have been frustrating or annoying. Both situations were resolved, thanks to their skills and good work.
Reliable and efficient.
Always dependable and responsive. Staff and delivery people are great!
Friendly prompt service
Your customer service is great.
The delivery guy was friendly and professional.
Service men resolved the issue.
Waiting for parts from California took two weeks. I WOULD RECOMMEND OVER-NIGHT DELIVERY.
Two weeks without hot water, wasn't COOL.
Automatic refills and date discount
Always a quick and friendly response to my calls, and by a real person!
Downeast has always been there for me, both in boiler installation/maintenance and fuel delivery.
Promp and reliable service
Quick responses to any issues.
Service is good both Customers and Service Techs. Budget payments are great to do.
You're reliable and whenever I came into the office (pre "pandemic"), I was always treated with courtesy and friendliness.
Been with Downeast for 35 years....Never a complaint about them!
Prompt service and good people
You’re dependable and I appreciate that.
Ladies in the office are very kind and have great customer care
You were quick to respond and deliver .
Prompt care - u show up when i need help!
Jeff was great! Wonderful customer service, called me in about hour of the request for new service for my new generator. The young man, Derek from Coastal who was subcontracted to do work was Wonderful & knowledgeable. Delivery of propane was very prompt.
Friendliness of technicians and customer service.
I like the cap/service plan
Your reliability.
The courtesy and friendliness of your workers, both those who come to my home, and those in the front office.
Downeast is willing to work with the customer to schedule on demand delivery and offer scheduled delivery.
Great service from great people!
The helpful people (Nicole, Jeffery, and the delivery driver), the pricing, the incentives, and knowing that I'm dealing with a large company that will make sure I never run out of propane.