Customer Testimonials
Competitive price and friendly service!!
Friendly service
The friendly professional and personal staff at your Spring Street, Brunswick office and the drivers of your fuel oil and propane trucks and boiler technicians.
Please keep your payments box at Spring Street. Sending payments in the U. S. Mail 600 miles away through the troubled Philadelphia Post Office will cause serious delays in postings and missed discounts. Thank you.
Ashby Richards, Acct NoPhone number removed
1 Sand Hill Dr., Brunswick, ME
Knowledgeable folks when I call; easy to use website. Reliable deliveries. And...my questions are always answered promptly and fully.
Good customer service
Great customer service receiving fuel deliveries!!! But, disappointed this year with lack of Annual Service appointments. Have heard from other DownEast customers that they heard different reasons, or more detailed reasons why no regular service work until April.
No complaints at all
Your driver follows the directions for our driveway.
Always available if my heat goes down.
great response from Jeff, my service rep.
Customer service is the best, someone is always there for us. Downeast has helped us through many heat and hot water emergencies. Thank you!
Always reliable and very prompt service when needed.
They are always there when you need them.
Prompt and efficient service.
Reliable and honest
Everyone involved was very efficient, prompt , and thorough.
Automatic delivery, payment plan
Always friendly on phone and always helps us when needed.
Prompt, friendly and courteous delivery drivers. Always a prompt response from professional office staff.
Customer service, one call solved the issue.
I like that my deliveries are always on time. The staff are very helpful and pleasant.
Auto delivery and excellent emergency service.
the mounthly payment plan'and the overall service.
I have been with you for 29 years. I have purchased a new furnace and a hot water heater,yearly service,and gas for a generator.
Nice people, reasonably prompt service. No complaints!
You ate steady and reliable.
Never have to worry about topping off my fuel tank with your automatic delivery. Fast response when needed.
Your budget plan and cheerful folks on the phone.
Your services were recommended to us . We are new to the company but the customer service is very professional.
Your service - delivery and furnace - has been excellent in both of the locations I have been in over the years - Winslow and Topsham.