Customer Testimonials
Automatic delivery
Your customer service staff is usually, but not always, polite, well-spoken and helpful in solving a problem or answering a question. Your delivery services are outstanding, specifically in the automatic fuel delivery aspect which assures me that I will never be without fuel, winter or summer. Your repair servicemen are unfailingly polite and professional as well as skilled. Downeast is clearly the best in the business.
Reliable, efficient courteous service.
Friendly people on the other end of the telephone line. Competent and helpful technicians.
I'm happy with their service, never had any problems.
I have always found that I can get a straight answer when I call the office.
My delivery of both fuel oil and natural gas are timely and I have yet to call.
always there when needed
They deliver oil on time
Customer support personnel are always respectful and helpful.
Reliable and offering prepay plans
The person delivering the propane was a nice guy.
Downeast Energy has always been consistent and reliable. Thanks for getting rid of the hazmat fee.
Hi,
What is awesome is that I never have to think about my propane. You are always here and I have never run out. Even if I forget to shovel, your people are wonderful about filling my tanks.
Thanks so much for your defdication!
We never run out of propane. Great customer service
Great customer service and prompt delivery.
Very timelyon servicecalls
Hard working, courteous, knowledgeable people from the office to service wanting to help.
I like the personal customer service.
Dependable service
Excellent customer service and reliable deliveries!
Expectations met or exceeded.
excellent!
Have taken care of all my requests very quickly. People who I have spoken to at office have been very nice and helpful. Same with the installer’s.
You've always treated me well for the last 22 years.
Everything.
we have never run out of fuel. Deliveries are automatic. Drivers know there business, make a delivery and leave
Great exceptional service
Very responsive.
response time is great
Timely responses to any heating issues.