Customer Testimonials
Have been with Downeast Energy for many years. The customer service representatives, knowledgeable and pleasant, the service technicians, and oil and propane delivery personnel are as well.
Always great service when needed, the office staff is very nice.
I got my delivery prompt and got a nice note thanking me for having a path for the delivery driver.
Made my day!
Prompt delivery
Service is local and price is fair.
Prompt
Great Company......great service
Front Office staff is very willing to work with you in pricing and accommodations. Very good group to work with!
Always right on time ! Thank you!
We have had excellent service over the years
Good People
I like that you come when I need without me having to call. Your people are helpful and friendly.
Good app. Delivery guys always friendly. Phone operators also friendly.
Oh my goodness, Downeast Energy has always been wonderful to me. I’ve been a customer for many years and the people at the office are so helpful, the delivery people are wonderful and kind and when I call even before I’m scheduled, they’re always so kind and come the next day or the next day they’re wonderful. I love this company.!! thank you for all you do!!
Always friendly and prompt
Great service
I have been with Downeast Energy (or their previous owner) since the 80's and found the company to be reliable, pleasant and easy to work with! I would highly recommend them to anyone!
On time and frendly
Prompt service, pleasant customer service when asking for delivery. Could be better if product was free ! Just a thought.. other than that please don’t change anything.. Thank you.
very quick responding back after phone call to discuss my issue
I was able to speak to a real person with minimum editing. She took my info, and within a couple days my tank was full and we are ready for the next cold snap
Reliability
Availablility of service
The person scheduling the delivery was very my understanding and helpful and the delivery driver was very thorough! Thank you!
Efficient delivery process
Timely delivery and good drivers .
Always a quick response to delivery requests.
Quick response to questions. Very good website.
We were so grateful that you came out to fill our tank when it unexpectedly was empty on a Sunday morning. A real human picked up the phone and another real human came and got things running again. Thank you!
I am a new customer, your techs arrived on time and setup our tanks. They were very professional and made sure everything was working correctly before they left.