Customer Testimonials
I like the portal
I like that I don’t have to worry about running out of propane. And the charge goes directly on my credit card. No worries when I travel. You take care of everything.
I have been with Downeast Energy for so many years. I can’t even remember, and they have always been so kind on the phone to answer any questions to explain anything to me and I so appreciate that the drivers that deliver the oil they couldn’t be nicer. I’m very very pleased with my Downeast Energy family Thank you very much.
You are right on the ball when I call for help or for filling out my tank. People are very friendly on the other end of the phone and very caring.
Great customer service.
Very great services first time ordering propane
Reliability
Efficiency and delivery.
I have had nothing but positive experiences with DownEast energy. I highly recommend them, their staff is knowledgeable, friendly and extremely helpful
We have been customers of Downeast Energy for over 30 years and very happy with the services we get. We are on automatic delivery, so they are aware when it is time to deliver and automatic payment is great.
Great service, always available and wonderful staff members, kind and polite.
Name removed Carlson
Poland, ME
On time easy to schedule
Prompt and fair
Good service!
The courtesy of the delivery driver. They are always cheerful and willing to deal with winter conditions.
You have been responsive to our questions and served us well.
You have always helped in a timely manner. That helps the customer feel comfortable.
When I have questions about something, the people I talk to are helpful.
After that you took corrective measures so it would not happen again. That is what we needed.
Thank you.
Everything
Dependable and prompt service.
Prompt response when service is needed.
Fill my tank without being called and always best to do it before snowfall
Never a hassle when we need something, always great service!
Now knowing when you are delivering from app so I can be sure path is cleared
Local office. Still feels like a family run company
Promptness
I always get my delivery quickly
I find the company is great. Very informative as when they are coming to deliver . Also if you have a problem with your furnace the will do there best to take care of your furnace
I get reliable , regular fillups so don't have to worry about running out of oil