Customer Testimonials
Quick service
Reliability of service and product delivery. Friendly drivers.
Good service
You always make sure we have the propane we need without chasing you
Great service, reasonable prices, prompt response time!
Besides working with me in negotiating a fair lock-in propane price for the 2026/2027 season, they're deliveries are always on time. Very nice people to deal with.
I find these services excellent! Everyone is helpful and very courteous when contacted. I have never had any issues with the company and am sure I will not in the future.
Great service great people
Great customer service on the phone and prompt delivery.
Very good service along with your pricing is excellent. I’m a handicap person and on a fixed income and have a hard time this time of year specially. Thank you so much.
na
Easy to talk to a human
Responsive and dependable
Easy to order online
Always available and prompt. I have a boiler contract and Downeast responded in the middle of the night for an emergency
Your service people who removed my extra tank were professional and friendly. They taught me a few things about my current system to provide safety. The head technician was especially vigilant as he tested the system to his satisfaction.
The following day I called for a refill together prepared for winter. The delivery was made within a few days and I was notified via email regarding details of the delivery within 24 hours.
I am very, very pleased with your exceptional service and attention to details in order to insure safety.
Allen Shank
Windham
Ease of booking gas deliveries
Employees are knowledgeable and very helpful!
Prompt service
I’ve had you out for service on my oil tanks and for oil delivery. Always on time, always professional. Payment is easy, we do it online.
New customer this year. I'll let ya'll know in six months.
Your Delivery and service has always been very prompt. In the time I’ve been a customer I’ve had no issues.
Good service for many years
Attentive and proactive, great pricing and friendly customer service
Like the buy ahead! Everyone is very professional and very helpful
Timely and efficient
Thank you for delivering our K-1 heating oil. I didn’t know what day you would be coming, but I am relieved that we now have K-1.
The people who work at Superior/Downeast are always so patient and helpful. Things always work out! We are also super loyal customers because of a few big problems we’ve had with winter freezing of valves and things like that, and how quickly someone gets here. Thanks everyone!
I have used Downeast for my heating fuel and boiler check up for many years . They have always been reliable.
Service tech was great! Filled the tank fast! Happy customer!