Customer Testimonials
I like everything about Down east Energy. Keep up the good work
Very reliable.
I am so grateful for auto pay auto delivery
Thank you!
Propane deliveries are fine. I wish someone would reach out to schedule cleaning, We pay for it but it doesn't always happen.
Wanda always helps me out very efficient and professional
I appreciate the consistent service and friendliness of those I have dealt with. Both oil and propane are always delivered on time and service has always been quick for problems. It's just something I don't have to worry about. I have a monthly amount that's fixed for the year and makes it easy to budget.
My cats love watching the delivery person through the window, lol.
Prompt service and reasonable prices. Thank you.
When I've called for delivery of oil, they give me a date but often are able to deliver before that date. Customer service has always been very accommodating.
Downeast has always been professional, kind, and customer service oriented. They have been a great company to work with.
Friendly local company. When you call you get to talk to a person
Auto delivery
Order is fast
1. Fuel/Gas level monitoring system.
2. Same - day technical assistance.
3. Flexible payment options.
Friendly delivery driver.
You used to leave a bill/amount delivered/date of delivery in garage door. Why no more?
You are always there and ready th solve my heating problems.
Customer service was awesome and tech was able to fix our issue - very pleased
Very efficient
Nice people
Quick response! Plus the people on the phone and the technicians were so patient and open to sharing and explaining what was happening. Really appreciate that!
Customer service
Timely delivery. Ease of online billing and payment.
Polite and responsive office personnel.
I like that you offer a payment plan to make it easier on the budget. I don’t use this option anymore since I have an alternate heat source but found it helpful in the past.
I’ve always been treated professionally and personally by the office staff whether in person or via a phone call.
Automatic delivery system is easy
Bonus for paying bill early
I prefer paper bills, but online bills are OK
Dependable automatic delivery of fuel oil and propane and personable and highly qualified technicians for scheduled service.
Terrific service and fair pricing
Reliability of timely delivery
The quality of the product is great, the service is great and the pricing is good.
I find the company is great. Very informative as when they are coming to deliver . Also if you have a problem with your furnace the will do there best to take care of your furnace