Customer Testimonials
You guys keep our fuel tank full! Now that we're too old to burn wood, you keep us warm!
I want to give a 10 rating to Amy for THE INCREDIBLE help with our latest propane delivery, but a 9 overall because of the minimum fuel delivery requirements and service fee charge if minimum is not met.
No worry on my end. Deliveries made when needed
Reliable auto delivery; pleasant and helpful customer service representatives.
Delivery is always prompt and timely. Service response is quick. Website is easy to navigate
Personnel are very friendly and helpful.
I am very happy with their service. They have my id number on file and know that we use K-1. They always respond within a week to get my delivery.
The oil was delivered on time !
I love the delivery person(s) and the online communication. You offer a very complete service.
Anyone I have called or spoken with at Downeast Energy-from billing, delivery and service -have always been extremely helpful and knowledgeable. I have been a customer for a decade or more and truly appreciate knowing that if there is an issue with heat/hot water that I call and they expedite service. It's wonderful having that peace of mind.
Keep up the good work!!
Kevin was very good.He did a v
Being new to the area, I had no idea about how the house we just bought received fuel. They assisted with inspecting the propane tank, gas piping system, appliances, and the overall system evaluation. Thank you for the service!
Rusty
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Very thorough inspection. Prompt delivery
Auto delivery
Dependable always fulfill promises
Dependable
Always on time and great customer service
Easy on line ordering followed by prompt delivery of propane.
Always great customer service
I like the automatic delivery. I don’t know the first thing about reading my tanks. I appreciate they fill them when they somehow know they need it.
Flexibility
The outstanding quality of your service people.
Timely propane deliveries so that I don't have to worry about running out!
Availability of a real person to deal with; specifically Wanda MacArthur
We have been customers since Don Rich about 43 years ago. Have always been more than happy with their service.
You keep track of when we might need propane and deliver it without our needing to make inquiries or give reminders.
We depend on your annual servicing of the heater in the basement of our camp! Dependable and expert service every time. Thank you!
Reliability.
Quality of work, employees have respectful, nice communication, resolved an issue with patience and humor