Customer Testimonials
I love working with Downeast Energy! Everyone is always incredibly kind, informative, accommodating, and professional. They do exactly what they say they're going to do. I recommend them without question. Thanks team!
Pricing is competitive with other local propane providers. Customer service response is excellent.
As soon as I got someone who would listen to me, which took a second call, I was treated respectfully and my issues were very promptly addressed. Like within an hour a truck delivered and 15 min after that a tech came and answered some equipment question for me. Awesome.
I like your radio transmitting propane gauge and that you monitor my propane level and automatically refill when needed. Also, your drivers seem to be friendly and committed to customer satisfaction.
Very Reliable. I am on auto delivery and they showed up yesterday to fill my oil tank. Thank you, First name removed
Reliable service. Fill up comes before its emergent. When our power was out for a week and our generator was running 24/7 we got a fill up on request and quickly.
Price, driver friendliness
I love the professionalism, especially of Wanda at the Windham office has very been very helpful in assisting my needs. I love the service of not having to worry as I am a widower. I love the billing and I love all the staff that I’ve spoken with on the phone over the years
Propane is clean, convenient. We've been heating with it, as our primary source, for many years now.
What I don't like? The pricing structure, the Hazmat fee, and the brand new "fuel recovery fee".
O think you folks are wonderful people.
Service and price
Quick response time
Promptness of delivery.
Automatic fillups
They delivery when they say going to deliver and are always helpful on the phone
Promo, dependable service.
So far so good, just stay that was and I'm awaiting a delivery very soon at 19 watchic terrace road very soon Thanks for the great service and your hard working drivers and your office staff.
Excellent service from people who really care about their customers. We had our new propane heating system installed by very talented pros thru Downeast Energy, and we could not be any happier with the result. A very impressive team!
Nancy and Charlie Conley, Buxton
Always there when I need you. Auto fill on heating oil is prompt and courteous.
Great customer service from the phone to the furnace and propane delivery.
1. Service calls have been responded to immediately if therre was a problem and in a timely manner for ordinatry service. Service was done cordially, efficiently and thoroughly.
2. Both when we had propane nstalled for our range adn when it was subsequently removed, the work was done with dispatch and neatly
3. Annual renewals of our contract have been explained clearly and with options.
We have never had an issue with deliveries.
My deliveries are automatic and timely. I am very happy with my service.
They are timely on keeping my tank full. Driver polite.
Professional …dependable……what more can you ask for.
Great service
CSRs are very helpful, service is terrific, and pricing is competitive
Courtesy service, delivery’s on time. Never have to call. Best staff in the Windham Maine office
Good service and price.
quick and efficient
Good service.