6102 S. Portland, ME

Customer Testimonials

Report a concern   November 27, 2024 — Rated 10 out of 10 by Michael Marcolla Downeast Energy
What do you like about our products and services?

pleasant & effective personnel

Report a concern   November 27, 2024 — Rated 9 out of 10 by S.H. Downeast Energy
What do you like about our products and services?

Dependable, we've been customers for over 30 years
Report a concern   November 25, 2024 — Rated 10 out of 10 by D.S. Downeast Energy
What do you like about our products and services?

Online experience was great. Also liked that you can pick up the phone and speak to someone in person. Customer service was awesome.

Report a concern   November 25, 2024 — Rated 10 out of 10 by E.L. Downeast Energy
What do you like about our products and services?

Reliable service for many years and very helpful /responsive with any question.
Report a concern   November 24, 2024 — Rated 10 out of 10 by Michael Wilbur Downeast Energy
What do you like about our products and services?

I called Friday night when I discovered we were out of propane, although we were on automatic delivery. The overnight service rep was AMAZING. She patiently helped me walk through troubleshooting, and when we determined the problem she went to work to solve it. Although she couldn't promise anything, she said she would try her best to get me service. And she did it. I received a text from a delivery man, who showed up promptly Saturday morning and quickly resolved my issue.

Thanks to both of these amazing employees!
Report a concern   November 24, 2024 — Rated 9 out of 10 by G.M. Downeast Energy
What do you like about our products and services?

No comment!
Report a concern   November 24, 2024 — Rated 10 out of 10 by E.B. Downeast Energy
What do you like about our products and services?

Heloful in a timely manner on a big problem. Courteous.
Report a concern   November 24, 2024 — Rated 10 out of 10 by T.B. Downeast Energy
What do you like about our products and services?

Everything !!
Report a concern   November 24, 2024 — Rated 10 out of 10 by P.V. Downeast Energy
What do you like about our products and services?

We B like that DownEast tracks our tank levels and will adjust delivery without having to be called! We have requested early delivery a few times due to upcoming storms or travel and have been happy with the cooperation!! Delivery folks are very nice and considerate of our property!
Report a concern   November 24, 2024 — Rated 10 out of 10 by P.A. Downeast Energy
What do you like about our products and services?

Instant billing
Report a concern   November 23, 2024 — Rated 10 out of 10 by J.C. Downeast Energy
What do you like about our products and services?

The automatic service and budget opportunities
Report a concern   November 23, 2024 — Rated 10 out of 10 by H.K. Downeast Energy
What do you like about our products and services?

Gave extra info about rebate.

Report a concern   November 23, 2024 — Rated 10 out of 10 by S.A.P.B. Downeast Energy
What do you like about our products and services?

You have always been reliable and responsive. Good customer service. Thank you.
Report a concern   November 23, 2024 — Rated 10 out of 10 by E.H. Downeast Energy
What do you like about our products and services?

It has been a great local company.
Report a concern   November 23, 2024 — Rated 10 out of 10 by S.H.A.D. Downeast Energy
What do you like about our products and services?

Delivery driver was pleasant and curtious!
Report a concern   November 23, 2024 — Rated 10 out of 10 by R.A.L.C. Downeast Energy
What do you like about our products and services?

Service
Report a concern   November 23, 2024 — Rated 10 out of 10 by Ryan Suga Downeast Energy
What do you like about our products and services?

Friendly staff in Windham office

Report a concern   November 21, 2024 — Rated 9 out of 10 by W.A.M.D. Downeast Energy
What do you like about our products and services?

Prompt service
Report a concern   November 21, 2024 — Rated 10 out of 10 by S.T.B. Downeast Energy
What do you like about our products and services?

I am pleased with the service department. When fuel levels in our home are low, I am able to have deliveries done in a timely fashion.
Report a concern   November 21, 2024 — Rated 9 out of 10 by J.A.L.D. Downeast Energy
What do you like about our products and services?

Promptly responded to a problem and resolved it.
Report a concern   November 21, 2024 — Rated 10 out of 10 by A.C. Downeast Energy
What do you like about our products and services?

You answer the phone!
Report a concern   November 21, 2024 — Rated 9 out of 10 by R.A.J.L. Downeast Energy
What do you like about our products and services?

Have used for years! Deliveries and notification are good communication
Report a concern   November 21, 2024 — Rated 10 out of 10 by Teresa Butterfield Downeast Energy
What do you like about our products and services?

Great friendly service thankyou
Report a concern   November 20, 2024 — Rated 10 out of 10 by J.K. Downeast Energy
What do you like about our products and services?

Consistent delivery.

Report a concern   November 19, 2024 — Rated 10 out of 10 by R.A.D.T. Downeast Energy
What do you like about our products and services?

good customer service
Report a concern   November 19, 2024 — Rated 10 out of 10 by Gary Pagel Downeast Energy
What do you like about our products and services?

The customer service team is very friendly and helpful

Report a concern   November 17, 2024 — Rated 10 out of 10 by N.C. Downeast Energy
What do you like about our products and services?

I never run out. The folks who deliver are polite and personable!

Report a concern   November 17, 2024 — Rated 10 out of 10 by Rhonda Ela Downeast Energy
What do you like about our products and services?

Great people to work with good prices and Great service

Report a concern   November 17, 2024 — Rated 10 out of 10 by A.P. Downeast Energy
What do you like about our products and services?

The pre pay for the year of K1 and the service.
Report a concern   November 16, 2024 — Rated 10 out of 10 by J.J. Downeast Energy
What do you like about our products and services?

Budget plan, on time delivery, competitive pricing, great service and cleaning

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