Customer Testimonials
you delivered
Need to send a response when delivery is ordered on the website. No idea if order has been recorded.
Caring, simple and efficient
I have been able, over the years, to rely on Downeast for service and oil delivery try. The service people who have come here have been knowledgeable and pleasant!
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Service is very reliable and our propane and oil needs are met with no problems whatsoever.
Always very professional especially Wanda at Windham on Manchester Drive always ready to help and have been an asset to your company for years. Thank you so much for making me feel safe in my home.
Appoints for service and deliveries were kept and on time!
Timely deliver and buying group pricing
I have never run out of fuel with auto delivery and that is piece of mind during the cold weather
Good service…. Professional treatment
YOU CAN DEPEND ON DOWNEAST ENERGY TO BE THERE WHEN YOU NEED SERVICE OR GET YOUR TANK FILLED 24 HOURS A DAY
Automatic deliveries are on time. On the occasion that I need to speak with someone they have always been courteous and helpful.
Excellent customer service!
Ease of speaking to rep
You foresee fill-up need and always supply us before we run out of propane.
Remote monitoring of propane tanks. Now we know when to expect delivery. Also service. I called on a weekend for a non emergency issue and asked to have someone come out Monday. The rep was very friendly and courteous. The issue became a non issue and I called back to tell them. Monday, I got a call to make sure everything was OK.
The gentleman that came and serviced are heater were pleasant and courteous, and went right to work and weren’t in the way.
I like the budget statements and the notifications sent by the driver right after the fill-up.
Our service has been consistent over the years. While I'm sad that the company isn't as local as it used to be, we've had good response with service issues and deliveries are very dependable.
Quick resolution to issues that come up
Almost an immediate response
I had great experiences from the staff at your company from the customer support team on the phone to the tank deliver guys (both professional, did a great job) to the propane delivery guy. I believe I remember him from 10 years ago at my previous address.
Service with a smile. It seems they enjoy their jobs.
Keep it up and Merry Christmas!
They are very responsive
I have several accounts with Downeast Energy and have doing business with them for many years. If I have a problem either in the field or with the office, all it takes is a phone call and the problem is take care of in a satisfactory manner.
Frank Keen
Very pleased with the on-time refilling of our tank and the pleasant guy who came to fill it.
Also, the service technician who did our furnace check was a great guy who explained things and so much fun to chat with. Do wish the oil prices were lower though,
The service
I have my propane through Downeast
Service faster
They are always very nice and available!!