Customer Testimonials
Timely delivery and a budget plan
Customer Service is always very nice.
I like having great turn-around time when I call for propane and the ease of paying online, but the price of propane for a small amount is outrageous!!! Just because I use a little amount from May to October, I shouldn't be charged such a higher price per gallon - plus all those extra charges. Is this a Maine thing???
Everyone I have dealt with has been courteous and professional.
I would appreciate having my tank filled above 80%.
I like the budget payment that automaticly takes a monthly payment during the heating season from my checking account'
You were very prompt on delivery, all I could ask for thank
So far I have had a great experience as a Downeast Energy customer, I have had a number of customer service interactions both in person and on the phone. I value the local office the most, it's important to keep a community experience to me. I am not interested in a regional office that does not value the customer, and having locals who can answer questions is important to me.
Good service. Tech was concise on diagnosing problem and efficiently solved the problem
Regular deliveries, ability to buy one year service at a time.
Maintenance / supplies. Good Customer Service and follow-through. Jamie follows through which is why I continue to be a customer. It’s an important ingredient to managing a business.
good service
Efficient
Timely, courteous delivery and customer service.
You were very accommodating when I needed to add propane boiler to my 4 unit.
Never have to worry about running out of propane and budget plan.
They were very quick, prompt, and courteous when they delivered my tank to be a new customer, thank you
Prompt and courteous.
Friendly, concerned staff.
The service is great. The only negative is the price. It comes out to about $10.00 a gallon.
Great service! And helpful people!
It was great to see such on-time service!
Really appreciate efficiency for our project!
The staff was very pleasant and they did a great job. We are very pleased with their work ethic.
Thank you!
Easy to work with
I’m on automatic refill, you folks are timely, I like that.
Good price prompt delivery!
Very pleased with the recent oil delivery
Customer service
You have consistently filled my propane tank immediately when I call you I can totally depend on your service team!
Ease of scheduling fuel delivery
Fast ,onetime delivery