Customer Testimonials
Promp services
Reliability!!! I am on automatic but have never worried about running out. If I have questions I know I can call and get answers.
Phone rep was very helpful
I have been a Downeast customer since building are house 8 years ago. Never have we had any issues. Always reliable customer service from great local people of windham Maine. Even after missing the deadline for propane price lock in, I was helped and able to be locked in at a fair price per gallon. Thank you. Downeast is a great company to deal with and always friendly.
Greetings!
Attention to detail, timely deliveries of propane and fair pricing - the whole complete deal
Thank you
When we first started with Downeast - 2003
Our Sales Rep. Ron Allard had assured that -
We will never have to look beyond Downeast Energy - Until today the promise is on 100%
People are attentive and accommodating.
Customer service by Amber Lee.
IGIT
I like that I don’t have to call you to refill our oil tank. You track it for us. Thank you!
The representative was friendly, professional and thorough as she researched and answered my questions. I had questions about the new propane tanks that will fuel my new stand-by generator, and also questions regarding my oil deliveries now that we are approaching winter.
I appreciated the information and update on next deliveries.
I feel that I am in good hands with Downeast Energy. Thank you!
I like that I have automatic refill, so don't have to worry about watching the guage on the tank - even though I do. I like the budget plan & that the bill is left after a delivery. Most of my neighbors have natural gas or their own fuel company, so I have no one to refer to.
Always reliable, dependable to autodeliver
You service people are very helpful and extremely knowledgeable.
I am a new customer. All is good.
Downeast offers timely delivery and responds well in emergencies.
My heating oil was delivered as scheduled.
Friendly staff.
Delivery driver is Excellent. The text messages keeping me in the loop are very helpful. Thank you.
heat !
You have matched price per gallon from other companies. That is why I have stayed a customer of yours.
Auto delivery
Dependable!
Efficient and reasonably priced.
Timely deliveries; good customer service!
Fair price and great service. Drivers are friendly. and the rest of the staff is also can call and get a real person
The technician who refilled the propane gas tank was very expert in restarting the pilot light. It took him seconds. He knew what he was doing. Thank you so much for sending him.
Driver was courteous, service was fine
The service
In August 2023 we had a furnace issue & called for service. Your repairman came out & repaired the problem right away.
Customer service is very friendly and helpful.
Great service. Bob has been extremely helpful over the years I have been with your company