Customer Testimonials
You foresee fill-up need and always supply us before we run out of propane.
Remote monitoring of propane tanks. Now we know when to expect delivery. Also service. I called on a weekend for a non emergency issue and asked to have someone come out Monday. The rep was very friendly and courteous. The issue became a non issue and I called back to tell them. Monday, I got a call to make sure everything was OK.
The gentleman that came and serviced are heater were pleasant and courteous, and went right to work and weren’t in the way.
I like the budget statements and the notifications sent by the driver right after the fill-up.
Our service has been consistent over the years. While I'm sad that the company isn't as local as it used to be, we've had good response with service issues and deliveries are very dependable.
Quick resolution to issues that come up
Almost an immediate response
I had great experiences from the staff at your company from the customer support team on the phone to the tank deliver guys (both professional, did a great job) to the propane delivery guy. I believe I remember him from 10 years ago at my previous address.
Service with a smile. It seems they enjoy their jobs.
Keep it up and Merry Christmas!
They are very responsive
I have several accounts with Downeast Energy and have doing business with them for many years. If I have a problem either in the field or with the office, all it takes is a phone call and the problem is take care of in a satisfactory manner.
Frank Keen
Very pleased with the on-time refilling of our tank and the pleasant guy who came to fill it.
Also, the service technician who did our furnace check was a great guy who explained things and so much fun to chat with. Do wish the oil prices were lower though,
The service
I have my propane through Downeast
Service faster
Service is prompt and website is efficient
prompt friendly
good service
They are very responsive!
We've been a customer for 30+ years..... By-in-large DEE has been very good at maintaining our propane deliveries, with consistency, and competitive pricing. We also, over the years, have purchased a Viessmann on demand boiler and Rinnai direct vent heaters. The service department has been very responsive to the troubleshooting and repair needs as well. We've been very satisfied.
Best regards,
Reggie & Holly Mitchell
I appreciate so much that you came in a hurry to deliver our oil when we ran out of fuel. Thank you! Mari Last name removed
Your customer service people are always very courteous and helpful. You know that we of the Berlin wall, you know that
Great service. Very reliable
On time delivery! Thank you!
Friendly staff…always willing to help!
Drivers who fill tanks very friendly!
No fuss automatic delivery
Regular deliveries are so important to me - thank you!
We have had Downeast Energy for many years and they are very reliable.
Excellent heating service responsiveness and repair effectiveness. I have recommended to many friends over the years. Keep up the good work.
Quick delivery!
Made time to fill my tank quickly. It was nearly empty! Thank you!
Ease of speaking to rep