Customer Testimonials
Great customer service from the phone to the furnace and propane delivery.
1. Service calls have been responded to immediately if therre was a problem and in a timely manner for ordinatry service. Service was done cordially, efficiently and thoroughly.
2. Both when we had propane nstalled for our range adn when it was subsequently removed, the work was done with dispatch and neatly
3. Annual renewals of our contract have been explained clearly and with options.
We have never had an issue with deliveries.
My deliveries are automatic and timely. I am very happy with my service.
They are timely on keeping my tank full. Driver polite.
Professional …dependable……what more can you ask for.
Great service
CSRs are very helpful, service is terrific, and pricing is competitive
Courtesy service, delivery’s on time. Never have to call. Best staff in the Windham Maine office
Good service and price.
quick and efficient
Great service. Bob has been extremely helpful over the years I have been with your company
Promp services
Reliability!!! I am on automatic but have never worried about running out. If I have questions I know I can call and get answers.
Phone rep was very helpful
I have been a Downeast customer since building are house 8 years ago. Never have we had any issues. Always reliable customer service from great local people of windham Maine. Even after missing the deadline for propane price lock in, I was helped and able to be locked in at a fair price per gallon. Thank you. Downeast is a great company to deal with and always friendly.
Greetings!
Attention to detail, timely deliveries of propane and fair pricing - the whole complete deal
Thank you
When we first started with Downeast - 2003
Our Sales Rep. Ron Allard had assured that -
We will never have to look beyond Downeast Energy - Until today the promise is on 100%
People are attentive and accommodating.
Customer service by Amber Lee.
IGIT
I like that I don’t have to call you to refill our oil tank. You track it for us. Thank you!
The representative was friendly, professional and thorough as she researched and answered my questions. I had questions about the new propane tanks that will fuel my new stand-by generator, and also questions regarding my oil deliveries now that we are approaching winter.
I appreciated the information and update on next deliveries.
I feel that I am in good hands with Downeast Energy. Thank you!
I like that I have automatic refill, so don't have to worry about watching the guage on the tank - even though I do. I like the budget plan & that the bill is left after a delivery. Most of my neighbors have natural gas or their own fuel company, so I have no one to refer to.
Always reliable, dependable to autodeliver
You service people are very helpful and extremely knowledgeable.
I am a new customer. All is good.
Downeast offers timely delivery and responds well in emergencies.
My heating oil was delivered as scheduled.
Friendly staff.
Delivery driver is Excellent. The text messages keeping me in the loop are very helpful. Thank you.
heat !
Always there when I need you. Auto fill on heating oil is prompt and courteous.