Customer Testimonials
we purchase the service contract each year which brings peace of mind. Delivery people and technicians know what they are doing.
The company is very quick to fulfill requests to fill the tank. This is greatly appreciated, especially for those of us who travel a good deal. Thank you.
Quick response.
seasoned employees who are polite and efficient... and reliability.
It seems like you are offering very competitive propane pricing. Your installation (tanks) people were very polite and knowledgeable. Overall? It has been a great experience so far.
I like automatic delivery. However, I never look forward to the invoice
easy to get fuel, fix problems with equipment in a quick time, great service, yearly maintinance contract. thanks
GOOD SERVICE
Friendly staff always takes care of any concerns we have. Driver are great people also always friendly.
You take care of problems well!
You also respond promptly !
Great service
The staff in Denmark Maine are great... customer oriented... and I can speak to a real person!!
Automatic delivery 👍🏻
Friendly and helpful on phone👍🏻
Very good company👍🏻
All my life when ever I needed fuel,I would order it at half full until you stopped taking my calls to order. Now I am glad you monitor them and fill when needed.
Your products: I'm warm when I need to be. Your service: Rapid and reliable.
Polite, professional, prompt, and punctual.
great svc., especially with svc. contract
the oil delivery always seems to come right on time!
delivery staff very friendly
We are plain-jane customers...we buy our propane with your prepay program and you deliver it ;-)
When we did have an issue smelling propane outside, your team was very quick to respond to correct the problem.
Would we recommend you? Absolutely
Downeast Energy has been very reliable. Even when others were complaining about issues, we had no disruption in our automatic delivery.
the service quality is excellent automatic refills are right on i do not have to worry about running out of fuel
We have used Downeast Energy for our propane heating needs for six years. Service has been reliable.
I never run out of propane!
Fast, friendly, informative service and people. It's so nice to speak with people.
We needed an emergency furnace service call and the tech that came was wonderful. He was.very thorough and kind. It was a great experience.
The reason your rating is not 10/10 is because the prompt payment discount is too insignificant to matter. If I pay the bill quickly and save less than $11 for a delivery totaling over $1100.00, that is pathetic.
Immediate assistance in an emergency.
SERVICE TECHNOCIAN WAS VERY KNOWLEDGEABLE AND COURTEOUS
Oil delivery is efficient and timely.
Consistent, friendly customer service
This last year I have been a Down East customer, and have been very satisfied with the delivery service. I never ran out of fuel, and the always delivered when I requested fuel. Most definitely will stay with them.