Customer Testimonials
Anyone I have called or spoken with at Downeast Energy-from billing, delivery and service -have always been extremely helpful and knowledgeable. I have been a customer for a decade or more and truly appreciate knowing that if there is an issue with heat/hot water that I call and they expedite service. It's wonderful having that peace of mind.
Keep up the good work!!
Kevin was very good.He did a v
Being new to the area, I had no idea about how the house we just bought received fuel. They assisted with inspecting the propane tank, gas piping system, appliances, and the overall system evaluation. Thank you for the service!
Rusty
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Very thorough inspection. Prompt delivery
Auto delivery
Dependable always fulfill promises
Dependable
Always on time and great customer service
Easy on line ordering followed by prompt delivery of propane.
Always great customer service
I like the automatic delivery. I don’t know the first thing about reading my tanks. I appreciate they fill them when they somehow know they need it.
Flexibility
The outstanding quality of your service people.
Timely propane deliveries so that I don't have to worry about running out!
Availability of a real person to deal with; specifically Wanda MacArthur
We have been customers since Don Rich about 43 years ago. Have always been more than happy with their service.
You keep track of when we might need propane and deliver it without our needing to make inquiries or give reminders.
We depend on your annual servicing of the heater in the basement of our camp! Dependable and expert service every time. Thank you!
Reliability.
You are prompt and your deliveries are expected on time and they are
You keep it priced right and keep it simple
Friendly & knowledgeable staff. Great customer service.
Quality product, good service, fair pricing.
customer service is better than most when I have to visit the Windham, ME location.
Your price of propane is higher than it should be though. I even signed up for a savings plan with automatic payments but you still are not as competitive as others.
Prompt. Easy to work with.
The antenna on my propane tanks that allows you to monitor my level.
The people who work at down east of professional and considerate and always do a good job thank you Name removed
Downeast Energy has been very faithful over the years delivering our home propane.
When we've needed service, the company has responded in a very timely manner.
I love the delivery person(s) and the online communication. You offer a very complete service.