Member Testimonials
Cleanliness of the gym, and the friendliness of staff.
Gym equipment, good. Knees more weight
easy access, good hours, spacious gym
Variety of exercise equipment, spacious workout area, knowledgeable private trainers.
It’s great
Fitness Factory has been my home for quite some time now. The paid-in-full membership option has been a great money saver for me. They went through a period with some really poor employees and management, but things have completely turned around.
Now they have a great team in place—people who greet you when you walk in, genuinely care about your progress, and make sure equipment gets fixed as quickly as possible. It’s a much better experience overall, and I’m glad to see the positive changes.
Lots of treadmills and friendly people working there. A great manager also friendly.
Outstanding selection of equipment.
Multifloored facility that is well organized.
Favorable hours of operation.
Variety of healthy drinks, snacks and other healthy options.
Pleasant and friendly staff.
Clean facility with well maintained equipment.
Friendly staff, fair pricing
No frills. Excellent work out machines. Location. Parking
Clean, space is set up properly and flows for the training session. Kind staff, and bathrooms are truly the cleanest I’ve seen.
It has everything I need, and the staff members are always friendly.
I wish you would bring back the towels the shaving raisers and replace all the old shower heads.
These are $10 -$20 items that should be maintained.
The gym is impeccably organized, and the new machines and areas are truly spectacular. However, a challenge I encounter is the abundance of people with tripods, cameras, and cell phones filming and taking pictures. They tend to use the machines extensively, making it difficult for me to complete my routine. As someone who needs to return to work and plans my gym time accordingly, it becomes frustrating when these interruptions prevent me from finishing my workout.
Great machines! nothing is ever broken and if it is, it gets taken care of right away. Hard to find that in a gym nowadays.
I really like the classes and the instructors.
It’s clean, the hours available, the location
Clean facilities, always a friendly face at the front desk, classes are easy to join and get into, plenty of machines and free weights, lots of spaces throughout gym floor to stretch or do ab work. But best of all are the members who are friendly and always ready to help when a sudden spot is needed, or just taking heavy plates off the pins. I enjoy coming to the gym every morning and seeing my workout friends.
The sauna!!
Clean……. Never really that busy.
Nice place to work out!
This fitness factory is soo amazing! Always clean, organized and the staff is incredible. They all always go above and beyond. Willow is one of the friendliest!
Everyone is friendly and all the equipment you need.
I just recommended to my daughter and son in law to Fitness Factory and they signed up! So far they love it! I love it for the trainers and how it never seems too crowded!
The staff, community & equipments.
Good variety of equipment
Everything. Much nicer than Rockaway location
It’s great
Spacious, clean, and all the equipment you could ever want, best value for your money in JC hands down.
Always clean, staff is friendly and just good workout spot.
Clean environment, readily available equipment, high-quality classes with instructors like Kristin and Heatherlyn, all at a reasonable price.