Member Testimonials
consistent investment in facilities- new equipment and maintenance
Great facility and great customer service, they’ve always been very helpful with account services, unlike most gyms. Highly recommend
Classes and instructors are excellent
Equipment very rarely broken, clean bathrooms, lots of space, staff is excellent
The cleanliness of the facility & how you were able to make accommodations to bring over the classes & staff from Retro. Your front desk helpfulness to make the transaction to a new facility easy & always being so pleasant. I’m very happy being a member of The Fitness Factory & hope to attend additional classes & familiarize myself with the exercise equipment on the floor. I just wish you excepted Silver Sneakers, like the Rockaway location does.
Gym is always clean, front desk is friendly, and the manager is responsive to issues. Great gym!
close by. clean facility. not crowded when I go. nice sauna. lots of variety of machines and weights.
Love the staff, love the equipment, the space is clean and people are respectful. The staff is responsive to requests and engages with every member which is really nice! I love this gym. I wish the WIFI was better and that the wipes were regularly refilled as it often takes a while of walking around to find one that is not empty.
The gym is clean and has new equipment Staff is friendly
Friendly staff. Good equipment. Not super expensive.
People at the desk, great smoothies, personal trainers are the best, equipment and layout superb. The locker room very easy to use. Friendly atmosphere.
Good facility and location works well for me it’s the mid point on my run between home and river
I really like the Fitness Factory location in Yonkers because it has a clean, spacious layout and a great variety of equipment for any type of workout. The gym has an energetic vibe without feeling overcrowded, and the staff is always friendly and helpful. It’s convenient, well-maintained, and has everything I need to stay consistent with my fitness goals.
Yoga classes with Peggy and Gail
Fitness Factory has great equipment, it's clean, and it isn't over crowded. It's terrific.
The staff is friendly. The classes are great, love the instructors.
It's a friendly atmosphere, and the equipment seems to be maintained pretty well.
Good service,Nice classes,But we need more classes in Friday morning at 8:00 am To 11:00 am .Thank you 👍
I like it a lot the gym is clean nice enviroment and other gym members are nice to meet
great gym
Great staff, clean facility
Need a multi-grip barbell
Thorough, professional and supportive
Great equipment selection and close to home.
Great equipment and friendly staff
Clean locker room. Good location with ample parking. Corteous staff.
Full range of equipment, the staff is very good.
Just feel very comfortable at the gym. Friendly atmosphere and very clean. Lots of different equipment
Great gym! Great classes!
The equipment is always looking new and clean & the staff are all friendly.
I am a new member.
The facility is great, and the 2 classes I have taken are also great - Monday night yoga, and Tuesday & Thursday 11am exercise.