Member Testimonials
Friendly staff - make one feel welcomed
The facility is clean and modern and the staff members are friendly.
everybody is extremely friendly in fitness factory, all staff is attentive and will fix any issues that you’re having, it’s extremely clean and well kept
Group classes
Good and nice employees
I love the environment. The members to the staff, everyone is so friendly and outgoing. The equipment is amazing and they just keep expanding the gym without charging more.
My trainer Matt is awesome and equipment is well maintained and they are updating bathrooms
Machines are good, staff is good, everything is good
Everyone is friendly always ready to help
plenty of space and good machine/free weights and benches..sauna is great! ...good hours 5-30am on weekdays ..downside could use earlier hours on the weekends..7 am is late for a Saturday and even a Sunday workout!
I like the comfortable environment of this gym, the professional and dedicated fitness instructors, and it's also a pleasure to see friends there frequently.
I only have 1 complaint. It seems like the music in the gym is excessively loud lately. I wear headphones to the gym and even with the noise cancelling type, I can hear the music sometimes. Considering that most people seem to wear headphones, I am not sure if the music has to be so loud.
Outside of that the staff is amazing, there's a wide variety of equipment that is clean and in well working order and great options for drinks, shakes and snacks.
Love this gym!
Gym is clean, equipment brand new and well maintained.
Friday 4-8pm child care room addition would make Somerset Fitness Factory 10!
Cleanliness and friendly staff
Great equipment and professional instructors
I love the workers and the equiptment!
The staff are very knowledgable and the Jim has lots of machines. And the manager dean and billy are doing a great job Keeping the place. Running. Without them things would be different. They should get a raise for Xmas
Equipment, classes and instructors.
My wife and I just started the gym/coach training and so far is awesome ! Clean place , great environment, nice people and professional staff!! Super recommended!!
Thank you Tylor for all the patience!
My husband and I signed up for the gym couple weeks ago , right after that we got our first assignment with Tylor , he was so professional and clear about the personal trainer that we were interested. And we actually signed up right of way. My husband is is training with him and I am with Julie’s ! She’s so amazing and I love working out with her ! She is a great coach same as Taylor. 10 of 10 to the gym and the staff !! Gym is clean , great environment and awesome workers there.
I had provided feedback previously through the Fitness Factory app and never received a response. There were a lot of suggestions in that feedback as it relates to all the expansion that is going on now. Please find that and provide your thoughts. Regards from Piyush Last name removed
Everything is so good that I like to go to this gym almost everyday.
Equipment is varied and well maintained. Gym is always clean and tidy. Staff is approachable and polite.
Love the group classes. The gym is always clean.
Very professional staff and great equipment
Staff is friendly and the shakes are really good. The equipment is well maintained and there's good variety to choose from. Always a good time!
It has a complete set of equipment for strength training, all clean and well maintained. Staff is friendly and helpful and members are polite and congenial. So all in all it's a fine, well-run gym.
Like it a lot very accommodating workers are nice do their job gym is kept clean in the lockers and on the gym floor no weights scattered very nice gym
Open late