Customer Testimonials
Service provider is very professional and knowledgeable. It makes understanding what is needed very easy.
Kane Simek was a perfect rep for the company. He did his job efficiently and we would like to see him be the technician who treats our home during future visits.
do the job
The technician was punctual, kind and knowledgeable. He took his time but also didn’t waste time and got the job done quickly. I would definitely use northwest again!
Andrew has provided such wonderful service. He's friendly, incredibly knowledgable, and genuinely seems like he wants to help us identify any potential issues and how to resolve. When I told him we had an issue with wasps getting into the house, he quickly identified where they could be getting in from and how to resolve with videos. He goes above and beyond!
Always does a good job. Highly recommend them.
Showed up on time & always do a great job.
Kane took over from my last tech and was very responsive. He covered my trouble spots and had good communication.
Justin is fabulous. He is thorough, quick, responds to my concerns and specific requests. I would not change to another company because of him!
The way in which the technician provides the service. He combines professionalism and kindness. It is also helpful that the same person usually comes.
Adam was great. Kept us apprised of his arrival time and offered to assist with anything needed.
The service techs are A++++. They care about their job and treat your house like their own. Often times going above and beyond to do what is right.
On time
Thorough
Nice service people
Great service and communication from technician
It’s easy to work our way schedule and yours. Your technicians are always on time and friendly and knowledgeable. We’ve been with Northwest Exterminating for years. It’s been a pleasure.
Very polite young man. He was very careful of my home when inspecting.
I really like my technician, Rich. He is on time, considerate, thorough and knowledgeable. The methods that he uses work.
Nathan is excellent--very thorough and professional.
Efficient, through & professional
I still have not received a copy of my inspection report from February 12. I was advised that it would be emailed to me.
Friendly service rep,
Adam is very personable and thorough. He's attentive to details. it was raining the last day he came to me for a full service and so ne waited a couple of days till it was sunny and came back so he could do the outside. He's a fine young man, a good worker, and a pleasure to have as my service person.
Great customer service!
Our service guy Jake is awesome! Always texts to let us know he is on they and when he arrives. Great service!
I like having the same technician service our property.
Mr. Dean is personable, reliable, and efficient.
I am always contacted to confirm my appointment and set a time that works for me.
The service tech is very professional and ensures any problem is appropriately treated.
Reliable and professional, always.
Great service. Professional and personable.
Highly recommend
Dependable cost effective service as well as a dedicated, conscientious employee James.
I love our text! He always goes above and beyond. He calls and lets me know when he will be coming. It happens rarely, but if I need to have him come back and do something if a new problem arises between visits, he does do gladly and promptly. He is one of the main reasons I stay with Northwest. You should clone this employee!
However, I do have a problem with Northwest. I was widowed last year and I am a senior citizen with health problems. Every quarter I get an increase in both pest and termites. I am going to be forced to look at other vendors for better pricing. Respectively, Name removed