Customer Testimonials
Andrew our technician is a critical factor that prompted me to rate a 10.
He is a role model in customer service, will understand your needs by listening carefully, being a total professional in every service call he makes. Super courteous always.
We always look fwd to having him do the regular service, and so does our dog Rio :)
Prompt attention to any problem I may have . Very professional and courteous, attention to detail. Customer service is excellent!
Trey was friendly and efficient. He listened to my concerns and treated them accordingly.
Good service and no problems.
Reliable and effective pest control services at a reasonable price
Always professional, listens to my questions and issues. Handles my treatments respectfully and responsibly. Wade is an excellent technician.
Jay is very professional service is excellent
Alex - Awesome - Professional - Knowledgeable - Prompt responses from Office and Alex
We are glad we kept the Northwest Con tract as new homeowners.
The people are nice and honest all the time and quickly helpful when issues come up.
Austin is extremely thorough with the service! I hate bugs and he listens to all my concerns. Highly recommend
Professional staff. Great service. Great results.
Prompt, effective, our tech Brian is wonderful, always calls ahead of time, is courteous and polite. Plus we have had very few insect problems since we started our quarterly service with The Mouse!
I’m not seeing a lot of bugs
Always lets me know ahead of time when my treatment is upcoming. Always friendly and professional and handles all concerns. Service and treatment are very effective.
Reasonable cost, like the quarterly arrangement, and I LOVE my tech!
Technicians are always professional and trustworthy
Corey does an excellent job for us!
He’s great!
You have taken care of my property for over 15 years.
Very polite and professional.
I believe it’s Steve who comes to my home at 1275 bank StSE. He’s always great!
Our tech Courtney is awesome always doing a great job and is extremely polite and professional. He’s the reason we keep with NW and don’t shop around for a cheaper price. With him I know things are being done right and he is looking out for my family.
Our man, James, is very knowledgeable about bugs and does a great job explaining about them. He’s fantastic! They keep us on schedule and have great customer service!
Pront and reliable service
Thorough, quick, respectful, and reliable.
checked with me and went on his detail and left, no problem, I expected the spider prevention.
Always do what I ask on time.
They are very professional and responsive. We are totally satisfied.
Friendly service. Nice Staff. Great people. Great service.
Steve is awesome!

Excellent technician. Always on time and checks everything.