Customer Testimonials
I can't say enough great things about Shaun Pruitt and his team at the Northwest Exterminating office in Dallas, GA. From start to finish, their professionalism, expertise, and customer service have been top-notch. Shaun is knowledgeable, responsive, and truly cares about his customers, making sure every concern is addressed thoroughly.
The team is always on time, courteous, and efficient. Whether it’s routine pest control or tackling a specific issue, they go above and beyond to deliver results. Their attention to detail and commitment to keeping homes pest-free is impressive.
If you’re looking for reliable and high-quality extermination services, I highly recommend Shaun Pruitt and his team. You won’t be disappointed!
That u are always so responsive!
And my service rep always gives me a heads up before he comes.
Always prompt and professional. Lots of expertise and knowledge regarding pest management.
Always happy with the services, easy customer service, love it.
Colby showed professionalism and knowledge in finding resolutions and the best plan of action to take
Your people are courteous and dependable on the phone and in person. It is rare to see a bug in our house. Thank you!
Excellent service from every part of business....those who service our home, customer service on phone....always so helpful and polite.
Excellent service. Wonderful technician.
Everyone is so professional and friendly. They take their time to ensure everything is done completely always answer any questions we have or concerns. We are so happy with Northwest.
Kevin is so friendly and personable. I like his attention to detail and the fact that he's been servicing our home for awhile now so he knows my home and he knows us.
Very friendly and thorough.
Adam is friendly and efficient! I’m always glad to see him!
Name removed Reynolds
Prompt, Punctual, Effective, Courteous & Good people to Deal with. ..
That take care of my needs, at the time I need their services,
I love that we have had the same service provider for years, I feel like that is probably rare!
Very, very Professional!
Nate is GREAT!
Jeremy is always very professional. He takes an interest in ensuring we stay bug free! He goes the extra mile to keep us that way.
Very reliable and responsive to issue's that occur .would recommend!
Great service always polite and courteous call and tell me the time he will arrive does a great job inside and out reliable and trustworthy hardly ever see a pest between visits I appreciate the team at Northwest exterm ..
Technicians are all professional and personable.......
Prompt, good staff and service
Very nice and professional!
The technician that treats your yard is friendly, always call ahead and let you know that they’re coming to your house, and ask if you have any questions. It’s usually the same person. My tech is Eli. He’s always in a good mood! And it’s nice to have the same person treating my yard.
I like not having bugs in my house anymore also!
I love our text! He always goes above and beyond. He calls and lets me know when he will be coming. It happens rarely, but if I need to have him come back and do something if a new problem arises between visits, he does do gladly and promptly. He is one of the main reasons I stay with Northwest. You should clone this employee!
However, I do have a problem with Northwest. I was widowed last year and I am a senior citizen with health problems. Every quarter I get an increase in both pest and termites. I am going to be forced to look at other vendors for better pricing. Respectively, Name removed
Service provider is very professional and knowledgeable. It makes understanding what is needed very easy.
Kane Simek was a perfect rep for the company. He did his job efficiently and we would like to see him be the technician who treats our home during future visits.
do the job
The technician was punctual, kind and knowledgeable. He took his time but also didn’t waste time and got the job done quickly. I would definitely use northwest again!
I love the customer service. Whether it's a phone conversation with the office about scheduling or billing or the amazing staff that come to the home. So friendly and knowledgable about their job.