Customer Testimonials
I am extremely happy with the service and results. The technicians that service my properties are excellent and knowledgeable!
On time
Kind
Efficient
Excellent service. My service guy, Kevin, is great. Anytime I’ve seen an insect he has responded and returned. This service is true to the saying, “satisfaction guaranteed,”
the office always answers calls quickly and politely.
The technicians are always friendly and knowledgeable.
I have been and am impressed with Nate Tico. He is very professional and has the ability to clearly explain things. I am very happy with his serivve.
The GREAT CUSTOMER SERVICE! The Technician are on time courteous, most importantly they Do their JOB. We appreciate your reminders as well to help us stay on track. You actually listen to our concerns with the service areas in our home. Keep up the GOOD WORK!
Jason was a wonderful service technician! He was friendly and helpful and my dog loved him! Would highly recommend Jason and all the NW team that I’ve dealt with from Jaime to Maddie in the office. They’ve all been great!
Kevin always provides awesome customer service when he comes out to service my property.
Very customer oriented.
I don't have bugs@ amd the people are very kind and accommodating.
My service rep is friendly and considerate, calls before coming, etc.
The service technician was polite and professional!
Always notify me when you are coming - very prompt and courteous
Friendly, thorough service.
Consistent, professional, pleasant
Quick response. Professional technicians. Quality products and installation.
Great service
The technician (Trey) performed the service professionally on March 5, 2025.
Great service
Always on time, & keep everything under control from pests!
They are professional, prompt and effective. Chris (the technician) is great!
Effective service keeps our home pest free and technicians are professional & courteous.
Adam is the best.
Thorough and love Nate. He is super professional!!
Good service and no indication of ants or other rodents. Moles and voles have virtually disappeared.
Adam is great. Knows his customers and is a good communicator.
Very personal, responsive & timely service.
Shows up on their own (but gives advanced notice), Does thorough job (cleanseven 2nd floor windows for webs), Results (no bugs)
1. Plenty of notification beforehand,
2. Shows up on time to perform service,
3, does good work.

I am very happy with my service technician Austin. He is the best. Very knowledgeable and always willing to go the extra mile to insure his customer is satisfied with Northwest services. I have been a loyal customer for a few years and stay because of the service I receive from Northwest and Austin.