Customer Testimonials
Your services are effective – – we don’t even think about insects inside anymore. We like that we have had the same technician for a long time, and he is a really nice guy.
Always checking in when my shcd is near for the time for my services .
Chris is a good guy and does an excellent job. Great communication,
The tech is on time, they are professional and they do a good job.
You are consistent.
We have been using almost 20 years. No issues to date.
The technician, Chris was attentive and informative. Appreciated his input and detailed explanations.
Team members are always helpful and courteous. It is easy to schedule follow up visits when needed.
They are efficient
Prompt and efficient service.
The exterminator communicated with us very well and was very thorough in treating our house.
Love knowing ahead of time when my service is to be done. Always a joy to have Mr. James Smith say "HI !!" before beginning his work. Thank you.
Our technician does a great job of asking about any issues we are having and promptly addressing them on each visit.
I don't have a pest problem in our house.
Adam is a great communicator, always asking about our needs and answering any questions we have and is always thorough in his work.
The service that was provided was excellent. We have been customers for over 20 years and have always been satisified with the services provided.
However, it would have been appropriate that we receive a billing statement from the financial department before it was automatically deducted from our banking account. When we first decided to have this service, we were given a rough estimate and only when we asked about how much would it cost.
Overall, the best techs and the best customer service staff.
The service technicians are like family. They aren’t just here to spray for bugs, they are here to assure me that my house is bug free. Mr Colton was very helpful in identifying the bugs and made sure to target the areas I had seen them.
I’ve been a loyal customer since my first house in Apopka Florida in 2000. We’ve been here since 2006, and one of the first calls I made was to northwest!
Variety, Consistency
Excellent service Good guy on my house. No Bugs
Excellent communication before and after service at our home and always polite!
Trey did an excellent job!
They show up when they say they will and will come retreat any time there is an issue in between services.
You guys always call ahead and ask if there is anything that needs to be addressed - and always willing to spray inside or areas that need to be addressed
Always on time
The service given is professional, polite & effective.
Northwest techs do the job well. We have had only pleasant experiences when interacting with them.
The products used have successfully eliminated our pests without harming us or our pets.
Punctual, professional and friendly technician, products work and shows care for my pet.
James our tech is awesome! All 5 stars for his quality of service. Can’t get any better. However have not always been pleased, content with office staff. Multiple issues which seemed to mostly derive from the main Marietta's office. I have had to re-follow up to make sure things were correct for the new home we moved into last April. Tons of girls not doing their job not following thru with what they were suppose to do. If it wasn’t for Jame’s quality of service we my husband and I would have gone easily to another service.
Jason is always prompt, thorough and very courteous. He ensures that there are no issues at my home. I appreciate him!
Effective, prompt, professional and courteous!