Customer Testimonials
DeAndre is such a lovely technician, always has a smile and a kind word!!
Your service has been responsive, your staff is always on time and they always text before arriving.
Responded quickly with services. Technician was professional and thorough. Very pleased with results thus far
Seems to be thorough. The representative is friendly and professional.
Victor always does a great job and addresses any concerns or problems I have.
Always on time and Great Service!!!
Efficient and professional.
Make it right mentality and great service follow-up.
We still have ants, but other than that, it is great!
Greattt Service, Bryan is very professional ,explains and suggest.
You listen to your clients.
Nate listens to our concerns and takes care of the house each quarter with much effort. We wouldn't want to go anywhere as long as Nate is servicing our house!
Our technician Jimmy is fantastic! He is always very kind and this last trip he went above and beyond to help me with a yellow jacket situation. Thank you!!!
Effective, safe products.
Professional, competent employees.
Bryan is an excellent technician. He's thoughtful and I always feel confident he's doing everything he can to prevent bugs from getting in my house.
The people are friendly and the service works!
Alex is great. We had an ant problem and when I called he had to come out several times to get rid of the problem. He got it taken care of both inside and outside of the house. Provided great service.
Wade is really good has greatvcustomer service skills and always explains what happening
Jimmy is always polite, friendly and addresses any concerns I have. I had a bad roach problem he was able to get rid of. The only bugs I see are dyeing or dead bugs.
Terrific service. Kevin is amazing. Treats whenever we have a problem, texts when on his way, friendly, and efficient!
They take their time and do the job right and if you do see any pest in between services they come back out and take care of it.
The technicians are always polite and thorough. They always ask if I have any questions or concerns before starting the service, which I appreciate.
Great job
Alex is great. He and the office work with my work schedule to get my appointments scheduled.
I wish Northwest Pest would send out an email and notify us when the prices go up instead of just sending out the bill with the new price.
I’ve been with Northwest for over 20 years and have been extremely satisfied with the service. My technician is Courtney, and I can’t say enough great things about his customer service, his knowledge, and his wonderful personality. He asks me before every service if I’m having any issues, or if I have any questions. He always answers all my questions in depth, and never makes me feel silly for asking. (He knows, after all these years, how much I HATE bugs!) I can’t say enough good things about him. He represents Northwest in a way that should be rewarded. You’re lucky to have him.
Great communication. Commitment to customer satisfaction.
Your in / out of residence service operation is excellent - timely, thorough, professional and informative. Whomever it is that hires these persons does a very good job.
You do need work on your accounts payable system as my billings are ALWAYS incorrect - yes EACH year I have used your services - and it is annoying.
Techs are always so friendly and helpful.
I really love having Jonathan as my service provider. He is absolutely awesome, he is very communicative. He always arrives on time and provides exceptional service. I think that he goes above and beyond and is very knowledgeable. He is always willing to answer and questions I have and provide the best service he can!
I really have enjoyed using this company for my pest control. My service tech is polite, knowledgeable and works so very hard on my yard.