Customer Testimonials
Reliable, On Time, Work done correctly the first time
Josh is always so wonderful! The "front desk" whenever I call are always rude, have been for years, but I don't care because the service itself is great and Josh is always so helpful.
Always thorough and professional
Timely services; advanced notices from Tech; care for property.
The pest control professional that came out was very kind and did extra things to help out. (Like pull a couple sticks from our screen to allow it to close and prevent bugs)
No further comment
Prompt, call before they arrive, always polite, now their chemicals, we have not had any mosquitos or major outbreak of any type of bugs. we have a contract service with them and they always work with our schedules if necessary. Great company in all aspects of doing business.
Prompt and curtious
Northwest is always available when I call. Jason does our service & is very helpful & always talks to us about what he is doing. He’s the best!!
very professional and very good service.
The guy was very nice and courteous
We love Mike! He does an awesome job every time he comes and he is so friendly!
Overall good service. Technician is knowledgeable, courteous and friendly.
I'm consistently notified on time when my quarterly service is due, which I appreciate greatly. Their customer service is truly exceptional, and they genuinely pay attention to the feedback shared in surveys. For example, I once mentioned not receiving notice about a price change, and I was promptly contacted by one of their managers. He personally apologized for the oversight and worked with me to find a resolution. This level of follow-up, especially in today’s world where some businesses tend to overlook customer feedback, genuinely impressed me. The fact that he took time out of his busy schedule to address my concern speaks volumes. With their remarkable products and services, combined with such attentiveness to customer needs, I am confident that I will remain a loyal customer of Northwest Exterminating, and I wholeheartedly recommend them to others.
John, the tech service guy actually talked to me about the issues.
Love the consistency. My pest tech has been servicing my home since I moved in years ago and has been the most helpful with my ability to identify pests and resolving any issues.
quick response
The exterminators are very professional and efficient
The Tech was very knowledgeable.
Our service tech was amazing! He was knowledgeable and was thorough!
Ramone & his crew and Austin & his crew were all hardworking & professional.
My supervisor & my new rep. Came out & did a great job.
Dvante was great. Good listener and always asked what else he could do to make it better. Great job!
Service is on time and we do not have any bugs.
I like that the same technician comes to my house every time. He remembers past issues and works to prevent them from recurring.
That they’re better for the environment than other companies (hoping that’s true), and how easy to communicate it is with someone.
Prompt and efficient.
Kevin does an amazing job with our service. Would highly recommend Northwest and Kevin.
Technicians always very friendly.
Technicians always let me know in advance when they will be here.
Very few callbacks ever needed.
Easy to reach the office staff.
The technician always shows app as promised and delivers excellent service.