Customer Testimonials
Clint is very courteous and keeps me informed of the process each visit.
First time having Alex and he was great! Explained things to me and very personable
Our assigned technician, Austin, is THE absolute best. Always responsive, super kind, and somehow manages to fit us in when we need him for unexpected calls. Also, the mosquito treatment from Northwest is hands down A-1!! Northwest definitely has a customer for life! -Wendi J.
Thorough, efficient service
Raul is a fantastic communicator and always does a great job. He's also very accommodating when I have special requests such as spraying my screen porch.
Jason Peacock. Great person.
Very professional service every detail of their process was explained along with any of my questions.
We like that we get the same tech that does our service. He does a very thorough job. Just a nice young man. No bugs inside because they are taken care of out side the house.
After 18 years as customer, all services have been excellent. A new Rep came in last week. He too was great. William ("Wiil") took good cate of assigned areas, indoors & outdoors. We continue in care of trained hands. Thanks, Will.
Professional and prompt response
Rich is awesome! Helpful and attentive. He's always open to answering any questions I have or requests that I ask.
My technician, Clint, is the consummate professional. He comes at the time he says, and he's thorough.
Consistent & personable. Yo u have done a good job controlling insects & termites so far.
Reliability
I like Courtney. He's so patient with me and answers all my questions.
professionalism
The tech was very knowledgeable and professional.
excellent service from our tech.
Thorough and professional
You did my termite maintenance for over 10 years. I was satisfied and felt comfortable about no termites. I just hated that at that point of needing a termite letter to find it is no longer free. Such is life!
Billy was very helpful with the requests.
Quick response time
Thorough and clear explanations
Polite and experienced workers
Arrival within stated time
Best service from Mr. Norman
The service does a good job keeping pest away.
Professionalism of the Pest Control employee.
Has been so easy to contact. Everyone has been so friendly and helpful. REALLY like the tech Raul! He is VERY personable, efficient, and so conscientious!
Excellent customer service! Jason goes above and beyond to help with my fear of spiders. Recommend to all of our neighbors!
They are friendly and they show when they are scheduled.
Professionals, with knowledge, respect, and you always show up when you say you will. Affordable.
We have utilized all the services that Northwest provides. Termite control, Wildlife, and the quarterly insect control. The customer service at Northwest is outstanding! The great customer service that I consistently experience includes office staff, Wildlife field personnel (Tim), management(John), and our quarterly insect professional Luke. Luke is professional, knowledgeable, and personable. He always has a positive attitude and answers any questions that I may have. Before I retired I was a Chief Operating Officer (COO) and I recognize a good employee when I see one. Northwest is fortunate to have Luke as one of their team members.
CJ Booker
Promptness and friendly nature of the technician. Very positive attitude while treating the house.