Customer Testimonials
Technicians always very friendly.
Technicians always let me know in advance when they will be here.
Very few callbacks ever needed.
Easy to reach the office staff.
The tech is always nice and on time. However, the ants are just as bad.
Very detailed and helpful in providing information.
My tech is on time, answers questions, does the work and disappears.
Steve is a real asset to your organization
Our tech was courteous and communicative. I'm so glad we could combine all our needed services into one place!
Prompt, courteous, professional, attentive, and personable service with a smile.
Johnathan was extremely professional and went above and beyond my expectations. More than my usual service. I thought he was terrific!
They always take care of any problems
Always accommodating in providing great customer service.
Deshawn is awesome! I’ve been a happy Northwest customer for almost 20 years and they are the best. Top customer service, no pressure with sales, and my house is safe.
Lucian is wonderful. He does a great job with our property and is dedicated to helping us avoid irritating problems. I always look forward to seeing him.
I like the call to let me know about the appointment. I like the techs always let me know when they arrive. They ask if I’m having any issues and are very thorough. They are also polite and very courteous.
My technician was very eager to fulfill my request!
Service technician is great - Colby is professional and knowledgeable and he addresses all my concerns regarding pest control at our home.
Great service.
It’s comprehensive. You’re taking care of household bugs, plus mosquitoes, wasps, etc.
Prompt service, and keeps the bugs away.
Alex was professional and informative.
it is customer focused on Quality schedule and price. and never raise expectations and not meet them
Very thorough, friendly and knowledgeable employees.
Efficient
Rod is so knowledgeable and nice! We’re very happy with our quarterly service, thank you!
Alex is fantastic!! Always goes above and beyond!!!
You guys good always
Above and beyond customer service provided by Dvante!
Northwest always provides excellent customer service. Every technician that has treated our property has been profession and friendly. Can’t recommend them enough!
Good friendly customer service.
After our call that we were not 100% satisfied with the service, they came out and talked us and did a really good job of fixing the problems we had and talked us through what we didn’t really understand. Really like how they fixed and we are now happy!
kevin is on time. notifies me when he's on the way. Very congenial and efficient.
Kevin does an amazing job with our service. Would highly recommend Northwest and Kevin.