Customer Testimonials
The guy who services our home does a great job
I have always received excellent service from Northwest Exterminating! Their office staff are always friendly and professional. Their field technicians have been exceptional. They are knowledgeable and personable. Bottom line... I don't have bugs or critters in my home and I am protected from termites. Thank you all very much!!!
Quick, thorough and the tech is professional!
You call to remind or let us know we're scheduled very friendly people and techs
Norman !!!!!
Alex knows exactly what I need
Efficient. Friendly and understanding of my hea;th isssues.
My tech, Chris, is great!
Robert listens to my concerns and works to resolve the issues. He is very personable and does a great job!
Friendly service, thorough, always helpful with odd or new problems.
Good
you do what you say, are professional and courteous.
The professionalism that the service representative display his attitude shines along with his work habits. Knows the job and it would be an a good benefit for the company to consider him has a supervisor.
Friendly people who work hard to help customers.
Follow up service for some occasional intruders between quarterly scheduled visits. Also, love Rafael!
Prompt and reliable.
Dependable - consistent and helpful when I have questions and new things that pop-up.
Great customer service
We like these guys are so proffethional
Always professional. Respectful of property. If I need them to come back between treatments they are here in a timely fashion.
Convenient, efficient, and pleasant to work with.
The service is Great and the customer service Top Tier
Bill is very on time and does a good job. He takes care of all my requess in a knowledge and friendly manner
Easy and efficient
Have been using the quarterly treatment for house (inside and out) for over a year and very pleased. New to the mosquito treatment (monthly) and hoping it works. Affordable and the technicians are thorough.
We have been customers for 10 years now. They have been very reliable and come out per our contracts schedule without being reminded or called. They have seen us through additional issues with bats, rats and ants. Anytime we see issues they usually dispatch between 0-72hrs. Rarely have we waited longer than that and if we have, it’s because of our own schedule. Couldn’t recommend them enough. They are honest, reliable and good at what they do. We are lifetime customers at this point.
Good customer service
Reps are the best! I have two accounts with you guys - one for our home and one for a cabin in North Georgia. Both reps are always on time, courteous, and informative (letting me know the type of pest control they are using, how it is OK for pets, what issues they may have seen while walking around the house, etc.) I have pest control companies come to my front door all the time, and I always tell them they can't beat you guys with customer service! :) I also have the cabin's crawl space serviced by your team, and I can't say enough good things about them. Very responsive, very personable, and very helpful....even when my "problem" was only that the circuit breaker for the pump had turned off! They never make me feel that I'm wasting their time by calling to ask questions. Keep up the good work, Northwest!
You have done great for us
The initial install was very good a great job