Customer Testimonials
Dependable and if we need additional service they are happy to provide it.
Colby is a great technician
I appreciate the excellent customer care provided by Stephanie in the office, and Gary, our technician. Also, having a service plan in place that is automatically scheduled and completed makes maintaining a pest free life, effortless!
On-time and professional
Timely and thorough
I have been with this service since my home was built in 2010. Service has always been on time. The times I called regarding any issues a service technician was out the next day to resolve my concerns. I had termite damage ( minor) inside the house on two occasions and all repairs were done professionally under contract with no cost to me. All employees I have dealt with have been friendly and ensured that I was completely satisfied with their help.
Very pleased with the service but what keeps me as a customer is the pleasantness of the staff. They are always so nice and helpful.
Get service tech.
Austin is very personable and very communicative
knologable and better spellers than me. prompt. clean. fair price.
Always on time, you also notify me in advance of coming over for your schedule visit. You also respond very fast to any issues or Questions that I have
On time and always treat whatever I need
The friendly people. The way they keep me informed of when the visit will be . They are prompt. Randy is real nice and always has a smile, a pleasant young man.
Consistent service
Staff are super friendly! Kevin, our tech that comes out is PHENOMENAL!! Always takes his time, speaks with us, very friendly!!
Dependable, trustworthy & great work
My technician, Todd, who comes to service my home has been courteous, friendly and willing to answer any question or concern.
Kurt is always on time and does an excellent job keeping my yard pest free. Job well done.
Very friendly people, do very good job !
Always providing great customer service.
Friendly and professional
We always get prompt service, very professional whenever they come. And whenever we have a problem, they are right on top of it. Great customer service.
The communication is very good. Our service is done correctly and in a timely manner.
good service (checking internal areas or garage more frequently while servicing our house during each visit could be even better)
They do a good job and their technicians are very friendly
I have a long history with Northwest. The customer service is awesome! This is from the office staff to the actual exterminators. Everyone is great. I have used Northwest since 2015 when I owned my previous home. Also years ago as President of the HOA in another community I hired Northwest to treat mosquitoes around the lake.
Thanks for your excellent service,
Name removed
Thetechs are always courteous and call before they arrive!
How quickly our issue was addressed by Northwest Exterminating!!
Caleb and Angel were were knowledgable and quick to seal off my attic Thry are truly squirrels worst nightmare ! I'm pleased on all levels !

Great service and they listen to any concerns I may have.