Customer Testimonials
Blake is great! Very friendly and helpful! Would 100% recommend!
Ben always provides professional services. He is always very friendly.
Very professional. Easy to contact. Good service and prompt response. Always very helpful. Keith is the best.
Prompt reliability
Through, friendly service
extremely satisfied.
Friendly and informative sales person. Friendly and informative technician.
I have been with Northwestern for 13+ years and I am very happy with their service. Great customer service and the service guys are confident and very friendly.
Nate is the best! He is professional and personable and always recommends the right course of action for our pest control needs.
Polite and timely.
I have a reliable and stable tech whp knows my home and regularly provides treatment. The result is no bugs in my home, this is what I like.
My NW representative always explains what services he will be conducting and always has a smile and a kind word. Thank you NW EXTERMINATION for a piece of mind.
Polite, efficient. Provided a barrier to protect my home from unwanted pests .
Chris is great, he does a thorough check and always takes time to do what is needed. He has great customer service skills, always friendly
Mike always does a thorough job!
Your staff is very polite and accomodating. Our service tech Audrey always communicates when she will do our service.
Prompt and reliable not to mention, very affordable
Chris always does a great job with our pest & termite service. He calls when en route & follows up on requests when needed.
I like that whenever we call, someone is always sent as soon as possible.
Pleased with service.
Daniel was on time and very professional. I will be recommending northwest to my friends and family.
The technician is always prompt, knows what he is doing and very personable.
James. I like James. He always does such a great job at our house. He is always so kind and considerate and I really appreciate his help.
Chris (our tech) does a very good job. As a company, your billing practices are very poor. There is always a delay to the point that I pay my bill (via credit card) but it is unclear to me for which service (pest or termite service). This has been a problem since day 1.
Good job, nice performance and personality.
Always follow up to make sure I have your service timely.
I appreciate receiving a call ahead of time to schedule my service. Thanks to your front office. My biggest appreciation is the having the same TECH visit my home every 90 days. Jeremy, and the handful of TECH's that have proceeded him since I signed on with NWX in 2007 have been great. My only concern is the annual increase for Pest Control and my Termite Bond. As an 18-year customer it would be nice to hear from the people who manage and lead. It would be nice to receive an occasional customer thank you letter.
My man Chris does a great job at responding to any of my concerns with any of my pest issues. Real good dude and easy to talk to. Great customer service!
Customer Service reps are courteous and knowledgeable. On site personnel ask before doing, so that the customer understands what their tasks will involve. Always courteous!!
No issues with service.