Customer Testimonials
All personnel are friendly and efficient.
The staff is very professional and customer focused. Every time I have had service at my house the staff notifies me ahead of time and upon their arrival, they ring the door bell and inquire about any other services I may need. After completing the task, the tech immediately sends me an email and provides a detailed overview for what they have done. Great job!
Very friendly
Taylor was very professional and courteous. He completed the inspection with no delays. We look forward to continuing our professional relationship with him and Northwest.
The service Technician is friendly, and always ask if I’m having any issues with anything or if I’ve seen any bugs that he needs to be aware of so he can treat my home and yard accordingly.
Everyone is very nice and do what you ask they call make you need anything different !!
Reliability and courtesy
The technicians who service my home are always professional and knowledgeable. They explain everything clearly and never hesitate to answer my questions about the bugs.
Colby does a super job. He is thorough and courteous.
Everyone is so nice and knowledgeable and answer any questions I have.
Mike Wells has been taking care of us since shortly after we bought our house 6 years ago this past December. His communication is amazing! I travel for work and he always lets me know when he is heading out our way and asks if there are any issues I need addressed. A couple of times I have had an ant issue that he swings by to resolve when I am in town and he is in the area. He noticed my termite stations got cut up by a lawnmower and he scheduled it to get fixed. I was out of town at the time, and he just handles it for me. It is comforting to know that there still is that level of service out there! When I am in town, we always carve out a few minutes to catch up. On top of being very good at what he does, he is a good man as well. Another employee I really enjoy dealing with is Nick Reaume. He did our termite bond inspection and got us hooked up with a crawl space encapsulation. He does our inspections every year and I look forward to his visit. Another great communicator and he gets it done. I only really deal with Mike and Nick, but that too is a feather in your cap. It is seamless and works for my schedule. I have used other companies in the past, but never again. Why would I ever leave this level of customer service? Hands down, choosing Northwest is the best decision I have ever made regarding pest control and household services.
I like the professionalism that Colin brings to the job. He has been very consistent and helpful in his interactions with us. I also like the fact that Northwest uses environmentally friendly products.
Very professional and friendly
Ease and professionalism
Brad is amazing! He’s always informative and helpful. The office ladies are always quick to answer and schedule services when something comes up.
Dahl comes every three months. He's very friendly, polite, and have known him for years. He really cares how good he does his job.
Always competent and courteous service.
the man who does the work is kind, friendly and does the work. my bug situation has greatly improved
Justin is our favorite! Always on time and when I need him to return for additional issues he is there with a smile! Great attitude and honest!
Courtney! He does a great job!
I am very pleased with service. I do not like bugs, rats, any insect. And the service has taken care of that. THANK YOU
Friendly staff. Services performed take care of any potential bug issues I may have.
No hassle always making sure back gate is closed so when dogs are able to go in back yard we don't have to worry about them getting out of backyard 1
Courtney always tells me when he's on the way. He gets everything done in less than half an hour.
Friendly and professional technician
Same response as the one I posted on Elsie Turpin’s email.
We love Rick! He is friendly, thorough, and so helpful!! Very satisfied with his service!!
My technician Austin is an excellent employee and understands the issues inside and outside during each season.
Reliable, keep my home pest free, come back to retreat if there is an issue, and your staff are always friendly and polite.
We have always been extremely with our technician - Lucien. He's the best