Customer Testimonials
prompt professional service
The employees at the local Cullman area office are professional and friendly to work with. They all go put of their way to support your schedule needs.
They are dedicated to customer satisfaction.
Nice people! Prompt service!
Personable and professional.
Always calls first. Reliable and friendly. Never had a problem.
Consistency. I know what to expect from you.
Always friendly, helpful, and focused on what we need.
Fast friendly service, reasonable prices and effective pest control
I like that technicians lets me know what they treated
Whenever Eric comes to our house, he is always thorough, and we never have to call in to get an updated service. Whenever other representatives come, there's always an issue, and we have to have updated services within less than 1-2 weeks. Eric is awesome and is a keeper. We always recommend him for our services because we know that our needs will be taken care of without any problems.
BRANNDON is the very best to have help protect our home from all types of unwanted bugs or creepy crawling visitors. Products used and very environmentally friendly.
Timely, friendly and effective service. It would be very helpful if all of my payments to NW could be made to one electronic transaction destination instead of some electronic payments and some mailed check payments.
They do what needs to be done for the customers.
Thanks to Sean for follow up
We appreciate your clear communication in letting us know you are coming and letting us know when u arrive
Professional, knowledgeable, courteous technicians and office personnel.
Northwest Proactively schedules my monthly & annual services. Norman, our usual Tech advises & communicates about concerns & always has & provided solutions.
Ontime, polite, professional and experienced. Been happy with their service for 7 years and will continue!
Wonderful service and great communication!
Tech came to door and asked about any issues. Took care of everything we discussed.
When we have a problem, they are always quick to respond and take care of it. The staff is always great to work with.
Always consistent in their services. I have used them for over 20 years now.
Easy to communicate and schedule service. There is always a reminder call ahead of an upcoming appointment. Techs arrive during the appointment window and are friendly and professional.
It's effective first and foremost. Second, the technicians have always been outstanding! Additionally, if there is ever an issue that comes up, like ants in the kids room, the response is quick and effective.
Great service & nice, dependable tech!
John always provides top notch service.
They do a good job of keeping bugs out very polite and dependable. I’ve have Ben using
this company since I bought my house very satisfied with them and would recommend them.
Professional yet personal care.
The kind and relatable technicians that service my home. They are so friendly and willing to answer any question honestly.
You guys are great for the quick and complete service. I called about a red bug infestation on our back patio and your rep ( who is great by the way) was on the spot and took care of the problem real quick. He has serviced our account a number of times over the past few years and he is so personable and good at what he does that I almost look forward to seeing him. Thanks again for the quick solution to our problem. I can now sit on my back patio.
Regards.
Terry Cross
Jay does a very good job servicing our residence. We like him and the service he supplies.