Customer Testimonials
There always on time for the appointment
I appreciate the care we receive every single visit whether there's a specific concern or just routine service!!
Strong customer service and attention to detail
Austin is polite and an outstanding representative of your company.
My technician is amazing! As a widow, I particularly appreciate Mike’s willingness to answer my questions. He’s extremely knowledgeable and never condescending. Even my dog likes him! Thank you, Mike Wells.
Prompt service
Trey is awesome. Personable and professional. AND, friendly and very informative. He is a keeper . . . . .I was a supervisor for many years at a huge plant in Oregon and I would have liked to have him working for us!
I have had your company all the way through S & S, and the service has always been great.
Respectfully, Ms. Name removed here in Opelika, Alabama
very courteous and informative employees
Great friendly service and knowledgeable.
u guy's r good!!!
Technician is very professional
Professional, timely in addressing a problem, courtesy response!
Our technician, Courtney Spencer, is the reason that we use Northwest. He is amazing. Customer focused, speaks in terms easy to understand, takes time to explain, does a superior job. He has our full trust.
I have the pleasure of knowing you through personal and professional needs. The service guy(s), Rick and Shane Burke are very professional and work diligently until the job is done. Shane has been coming to my parent's house for several weeks now. They had a bad infestation and was a little hesitant and embarrassed about the situation. Shane has made them feel very comfortable and assured them that they were on the right track. My parents look forward to him coming, they enjoy talking with him and always feel comfortable with him. That means a LOT to me. Thanks so much.
All representatives have been very professional, knowledgeable and caring of our needs.
Seamless delivery of services during the day.
Eric is great! Always kind & on time!
So far, everything!!
Friendly, Helpful and on time.
Reliable.
Representative/Technician is always on time, professional and very thorough. Always very pleased with Northwest!
Randy, my Techician, is very knowledgeable.
Northwest is doing a great job.
Chad is my service representative, and he is doing a great job for my property.
Rashiid is wonderful and we feel so lucky to have him as our Northwest person!!
David Craig is the best technician goes above and beyond to make sure the service is done right and I’m happy
The technician was professional, kind, and efficient. He did an excellent job for us!
Professional and knowledgeable employees.
Great job. No bugs

Our tech Maylon is great! He does the service thoroughly. He is professional and friendly! Customer service is friendly and helpful.