Customer Testimonials
Although scheduling this last time was a bit problematic, generally personnel are friendly and competent. The services have made a big difference. I especially appreciate Ben Wiggins -- he is helpful, thorough, and personable.
Thoroughness and conscientiousness of the service provider.
Our service technician, Taylor, is very thorough. He covers the inside and outside of our home on each of his visits. He always arrives within the planned time; he's courteous, professional, knowledgeable, and he always listens to us and answers our questions. We are very satisfied with our service.
Kevin is professional, understanding, and respectful of my home and yard.
Consistent scheduling, always faithful to the schedule, treatments are effective.
Marlene in the office & James, my service delivery person
Very friendly staff. Showed up on time for inspection, Done the inspection and supplied detailed information with the status of what he found. Made recommendations and gave me information of next recommended options,
My tech Todd is extremely helpful.
A brand new service so far so good.
All of the representatives have been helpful.
Chandler was great
Charlie very friendly and customer oriented he did an excellent job
Scott and the office team are great. Scott comes on time and he’s personable and honest when we have questions.
Receiving a call before they show up.
Service can be done even if I'm not at home.
Effective.
Quality people, do a good job.
The staff is nice and friendly .
Great
Everyone is friendly and respectful. When there is an issue, someone comes to the house as soon as possible. Never have to wait long
Lorna did an excellent job treating the outside of our home. She explained everything she did before she left and even gave the dog a treat.
We really appreciated Daniel’s approach in dealing with the ant problem. He was extremely responsive and proactive. He visited our home multiple times and kept checking in. There was a sincere desire to solve the problem and that is an admirable trait. He exemplifies a real service provider.
I also want to recognize your organization for the extremely polite representatives on the phone. Any time we have called, we almost immediately get someone on the line and they are super nice and helpful.
Keep up the good work.
Dave Chatterjee
939 Olmsted Lane
Johns Creek, GA 30097
All ways call/text to let me know what day they will be at my home and serviceman calls to let me know how far away he is before arriving.
Wonderful customer service
Rabbit is great and y'all come back out for touchups whenever
Dakoda was very informative and listened to my concerns and treated areas that needed attention.
Dependable, always friendly, and takes care of my pest needs.
Our service person, Adam does an outstanding job.
Friendly staff, great service, on time always.
Responsive
The customer service is awesome! They are concerned with customer satisfaction.
Northwest is reliable and always helpful in answering questions!
Personable technicians, complete coverage, responsive to our needs if/when we had unwanted pests
The associate was knowledgeable and took care of everything I was concerned about.
Can make an actual appointment and are on time