Customer Testimonials
They do a very good job
profession, good communication, on time and great service
Steve has been an absolute pleasure!! He is the best of the best and I am so thankful for him
Friendly and reliable
The prior notice with the tech’s name etc. Friendly and considerate techs. Quick and effective!
Travis is very thorough on any callbacks. Overall, great service.
I like the friendship they work onsince I am 86 years old I like to feel as they have my best interest at heart.
prompt and courteous
Scheduled service keeps are home bug free a great percentage of the time between treatments
Very thorough and clean. Able to address my needs for getting rid of bugs
We are very glad to have our service person, Radshid! We have been with Northwestern for about 10 years and are very pleased with the service. He always gives me a call to tell me he is on his way to the house and that gives me a chance to tell him if I am having issues.
Thank you!
Every time that have to call for a service the technician always goes out and corrects whatever is wrong immediately.
I appreciate your excellent communication, follow up, and most of all the quality of your work. You've taken excellent care of my property for over a decade!
Special compliments to Trent, who has become my go-to resource for all things pest/critter related.
Service has always been very reliable.
Helpful and friendly techs come to my home and keep me informed of any issues.
Prompt and cordial service.
The team, from those who answer the phone to the technicians, is very courteous. They have great follow-through. The pests are kept away, and our crawl space remains sealed and dry.
Your technicians are efficient and friendly. Eli is thorough and his efforts are appreciated.
I would like it if there was more consistency in advising about visits. I used to get a call to actually schedule pest control, but now i get a text only on the day of service advising they are on their way. With the technician schedule changes, it's necessary for me to be home to advise on where we do not want chemicals.
The person who does the service is what makes the difference. In our case it it Taylor Butler. He really seems to care.
Great people and service
You kill bugs!
Perfect services. Tech person works very nicely.
Our technician, Bill, arrives on time, always asks if there are any issues to be addressed, does a thorough job and is pleasant and professional. I am very pleased with our exterminating service.
Your staff has excellent customer service!!
Communication and execution.
Chris is awesome!
Prompt and professional. Chris is very nice and does a good job.
All the staff is always so courteous and quick to get back to you. My tech did a thorough and wonderful job. I highly recommend Northwest.
Dependable nice and go the extra mile to find out what you are having problems with.

All the problems I have had in the past 5 years have been corrected with a kind and professional manor. They have taught me things the have been very helpful. Right now there are no bugs in my home!