Customer Testimonials
Constantly have other companies showing up at the door. I don’t even listen. I say no thank you. We love Carolina Pest.
Always on time, always calls ahead to alert you they are coming. Very courteous and yet professional. I would recommend to everyone.
Professional service! Very knowledgeable service techs. Thanks James!
They still conduct business like a local company that wants to help their customers. You either have that or you don’t. They do—and it shows.
very nice and thorough when they come .
Very efficient and explained thinks fully
Did a fantastic job very friendly
We were very satisfied with prompt and courteous service
Great company
Very efficient and professional technician.
Showed up when scheduled property manager was satisfied
The service was very professional and right on time, as they said it would be!!!
Appreciate the call to notify me in advance of service.
Whenever I get notifications technician will be here they are on time. Chris has been my technician for years very professional.
Quick and to the point of service. and employees are so nice and very helpful. We had the same guy our service for years and he is the best.
We get a quarterly reminder. Scheduling is always easy. The people we speak to are always friendly and service oriented. Our exterminator Russ comes in and does a thorough job.
If something comes up between visits, Russ comes over the same day to take care of it.
Previous companies we tried had some pretty creepy exterminators that i wasn’t comfortable with. Not the case with Northwest Exterminating! We highly recommend them!
The technician lets you know he’s there. In addition to his normal duties, he cleans around the ceilings on all outdoor areas. This is so helpful as it’s hard for me to do.
No bugs!
Your “ can do” attitude!
The technicians are courteous and helpful!
Friendly, trustworthy and reliable. Gets the job done and takes care of any problems.
Service Techs are always on time and thorough.
Everything is very professional!
Jason is the best. Honestly the only reason I stick with yall over my previous company
My previous review left something to be desired regarding the quality and effectiveness of the services we recieved. After speaking to one of the managers and getting a plan together to make some corrections to our current services, things are going much better now. I am pleased to report that Northwest has willingly done all they can do to resolve our concerns. I would recommend their services to other homeowners who may need them.
Northwest has kept us as a client for years by their product being effective, their staff being supportive, efficient and kind. The true hero for us has been our tech, Justin who has always gone above and beyond from never being late to always staying to take the time to make sure that we're completely satisfied with the work he's done. His knowledge of his field and the time and techniques he uses to make sure that the application is done correctly is impressive! He consistently shows up, assesses any needs beyond regular maintenance and makes sure that we are confident that the issue has been resolved before he leaves. Thank you Northwest, working with you is a pleasure!
Alexis is very professional and communicative. She is so positive and engaging with what we need and helpful with suggestions.
Great friendly people and very responsive service
Brad is always thorough and is willing to come back if needed. He is friendly and aims to
please. I like that he always dusts my porches for cobwebs.
They are always on time and friendly. I don’t have bugs
My wife and I really appreciated Bryan's attention to detail as he explained exactly what to expect with his inspection and treatment services to include indoors the attic and outdoors while also removing all spider webs. Great job!!!

Robert Rossi is Awesome. On time, does a Great job and Always let me know when he is coming to do the service!